Survey of 1,750 IT Professionals and Consumers Across U.S. Found Minor
Problems; Lots of Hype
SAN FRANCISCO, Jan. 4 /PRNewswire/ -- The online division of CMP Media, a
leading high-tech publisher, announces today the initial findings of their
"Y2K Experience Survey." The confidential survey of 1,750 information
technology (IT) professionals and consumers across the country found that
63% of respondents reported that fears of Y2K-related computer problems were
mainly hype, but nearly a quarter of IT professionals surveyed indicate their
organizations suffered some Y2K-related problems since New Year's Eve.
InformationWeek, TechWeb, InternetWeek, Network Computing and Planet IT
sponsored the survey. Results are posted on TechWeb's site
( http://www.techweb.com/y2ksurvey/results ) along with previous
InformationWeek Y2K polls.
"Our decision to issue this survey was born out of a desire to examine the
specific experiences of IT professionals on the eve of Y2K and how it might
affect the industry," said Bruce Armstrong, president and CEO of the online
division of CMP Media. "This survey will allow us to learn from this
important historical event and strengthen our understanding of how information
technology experts manage potential threats to the nation's computer
infrastructure."
The survey represents a timely resource for IT professionals, media, and
analysts to evaluate computer-related glitches and/or service failures which
IT users reported since December 31, 1999. The survey encompasses responses
from 1,750 individuals of whom 1,086 are IT professionals, the remainder is IT
consumers.
Highlights of the survey include:
-- 25% of IT professionals who responded to the survey reported some type
of Y2K-related problem. Of these problems, 14% of those were computer
glitches and 16% caused a brief service interruption.
-- 22% of respondents who experienced problems said they have further Y2K
remediation work to complete with 69% of them expecting fixes to be made
within 30 days.
-- 75% of IT professionals who encountered problems believe their
companies devoted appropriate resources on Y2K preparation.
-- Almost 10% of sites that experienced Y2K glitches reported issues with
their organization's supply-chain or extranet.
"This sampling of IT professionals across the country, the people on the
front lines monitoring potential Y2K disruptions, examines people's individual
experiences with Y2K," said Lee Keough, Editor-in-Chief of TechWeb. "Although
expected disruptions from Y2K were overstated, we did find that most IT
professionals who encountered problems felt their companies allocated the
necessary resources to fix computer systems, likely helping to avoid
problems."
Visual charts are available for media to use for publication or broadcast
on TechWeb's site ( http://www.techweb.com/y2ksurvey/results ).
About CMP Media
CMP Media, a wholly-owned subsidiary of United News & Media plc
(Nasdaq: UNEWY), is a leading high-tech publisher and online provider of
essential news, information, utilities, and e-commerce services for the
builders ( http://www.edtn.com ), sellers ( http://www.channelWeb.com ), and
users ( http://www.techWeb.com ) of information technology worldwide. CMP's
online division features a vast array of products and services created
exclusively for the Internet. A full list of offerings is available at
http://www.cmpnet.com.
SOURCE CMP Media
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CONTACT:
Timothy Rodrigues, 650-827-7087, or
timothy@nrwpr.com, or Shannon Atlas, 650-827-7034, or
shannon@nrwpr.com, both of Niehaus Ryan Wong, Inc., for CMP Media
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