E.piphany Receives 'Product of the Year' Award From Customer Inter@ction
Solutions(TM); Company Recognized for Advancing CRM Industry
SAN MATEO, Calif., Jan. 8 /PRNewswire-FirstCall/ -- E.piphany, Inc.
(Nasdaq: EPNY), a leading provider of customer relationship management (CRM),
today announced that it has received Customer Inter@ction Solutions Magazine's
2001 Product of the Year award. Designed to honor innovative products that
have furthered the contact center and CRM industry, E.piphany E.5 was
recognized for its exemplary contribution to the industry.
"Customer Inter@ction Solutions(TM) magazine initiated the Product of the
Year award program to help our readers sort through the vast proliferation of
new products in the marketplace," said TMC president and group publisher Rich
Tehrani. "The Product of the Year award, selected by the editors of Customer
Inter@ction Solutions(TM) and the engineers of TMC Labs, is given to those
select products, such as the E.piphany E.5 system, supplied by E.piphany,
Inc., that deserve the attention of forward-thinking organizations looking for
best-of-breed solutions. We are pleased to honor the Product of the Year
winners today, as they lay the groundwork for the next generation of
communications solutions."
"It is a mark of distinction to receive this award from one of the
industry's top call center publications," said Jeff Pulver, executive vice
president of marketing at E.piphany. "We pride ourselves on designing
flexible CRM solutions that not only increase the effectiveness of the call
center representative, but also enhance the customer's overall experience with
a company. With E.piphany E.5, we became the first software company to blend
Web-based analytical and operational CRM into a single software suite. We
have also provided call center agents with real-time customer intelligence to
cross-sell uniquely tailored products and services on demand. We're glad to
be acknowledged for our contributions and look forward to continued innovation
in 2002."
About E.piphany
E.piphany is the leading provider of next generation customer relationship
management software for the Customer Economy. By providing an integrated
suite of software solutions, E.piphany E.5 blends web-based analytic and
operational CRM to unify all inbound and outbound marketing, sales and service
customer interactions. E.piphany E.5 enables a single, enterprise-wide view
of each customer to help global businesses better understand and proactively
serve customers in real time. With worldwide headquarters in San Mateo,
California, E.piphany has regional operations and offices throughout the U.S.,
Europe and Asia Pacific.
NOTE: E.piphany, E.5 and the E.piphany logo are trademarks of E.piphany,
Inc. All other trademarks are the property of their respective owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
CONTACT:
Media, Kim Stocks, +1-650-356-5863, or
kstocks@epiphany.com; or Investors, Todd Friedman,
+1-650-356-3934, or tfriedman@epiphany.com, both of E.piphany,
Inc.; or Stacey McCarthy of Blanc & Otus, +1-415-856-5116, or
smccarthy@blancandotus.com, for E.piphany
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