Kenan FX Empowers Operator to Quickly and Flexibly Support Convergent 3G
Mobile Services for Asia's Leading Mobile Operator
SINGAPORE, Jan. 13 /PRNewswire-FirstCall/ -- Leading global customer care
and billing solutions provider CSG Systems (Nasdaq: CSGS) today announced that
MobileOne (M1) has selected and deployed the Kenan(R) FX framework as its
exclusive billing and customer care platform.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
CSG's Kenan FX framework supports all of M1's mobile subscribers across
Singapore and strongly positions the operator for its upcoming launch of
convergent 3G mobile services. M1 holds a leading position in the Singapore
telecommunications market with more than 30 percent share and a subscriber
base of more than 1 million.
With the upgrade to Kenan FX, M1, a longtime CSG customer, can leverage a
single billing and customer care platform to support the needs of its
customers purchasing multiple mobile services, including flexible and fast
rollout of bundled service offerings. The Kenan FX upgrade also provided
impressive efficiencies in M1's operational performance by streamlining its
use of both software and hardware applications.
"M1 operates in a highly competitive market and needs to utilize every
available tool to help us to be creative, flexible and fast," said Ms. Lina
Lee, Chief Information Officer, M1. "CSG's Kenan FX framework is our platform
of choice as we position M1 to offer innovative packages with quick turnaround
time to market in the mobile data, mobile content and upcoming 3G services.
The multi-tiered architecture design of Kenan FX has also provided us with
significant improvements in operational efficiencies and cost savings."
"CSG is honored that M1, Asia's leading mobile provider, has leveraged
CSG's Kenan FX solution to support its needs in a new and challenging era in
the mobile market," said Raghav Sahgal, Vice President & Managing Director,
CSG Systems Asia Pacific & China. "Since its inception, M1 has been at the
forefront of adopting cutting-edge technologies to support all services and
customers, and CSG is proud to have supported M1's business throughout its
history. We look forward to supporting M1's needs in this new era of
innovation for Asia's mobile industry."
About MobileOne (M1)
M1, Singapore's most exciting and innovative mobile and IDD service
provider, was launched in April 1997. Since then, it has made significant
inroads into the local mobile communications market, gaining considerable
brand presence and market share. M1 aims to be the leader in personal voice
and data communications, focusing on value, quality and customer service.
More information on M1 is available at http://www.m1.com.sg.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve telecommunications service providers in more
than 40 countries. CSG is a leader in next-generation billing and customer
care solutions for the cable television, direct broadcast satellite, advanced
IP services, next generation mobile, and fixed wireline markets. CSG's unique
combination of proven and future-ready solutions, delivered in both outsourced
and licensed formats, empowers its clients to deliver unparalleled customer
service, improve operational efficiencies and rapidly bring new
revenue-generating products to market. For more information, visit our
website at http://www.csgsystems.com.
About Kenan FX
Kenan FX brings together the world-class Kenan billing engine and
revenue-enabling solutions with new ordering and customer management products
that address an operator's needs throughout its relationship with a customer.
The products and modules available within Kenan FX are pre-integrated,
share a common look-and-feel for all customer-facing functions and use a
common middle layer architecture. This approach gives operators the
flexibility to choose solutions that best fit their business needs today while
preserving their freedom to quickly add complementary tools to address
emerging business models and specific business challenges.
Kenan FX is designed to serve the needs of the convergent global
telecommunications marketplace, including next generation mobile, wireline,
broadband and IP service providers.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Sherie Ng, Asia Pacific & China,
+65-6883-1912, sherie_ng@csgsystems.com, or Liz Bauer,
+1-303-804-4065, liz_bauer@csgsystems.com, both of CSG Systems
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