E.piphany is the First Full-Suite CRM Vendor to Offer a Single-Vendor CRM
Solution Built On J2EE(TM)
SAN MATEO, Calif., Jan. 14 /PRNewswire-FirstCall/ --
E.piphany, Inc. (Nasdaq: EPNY), a full-suite provider of customer relationship
management (CRM) software, today announced an alliance with BEA Systems, Inc.
(Nasdaq: BEAS) to offer the BEA WebLogic Server(TM) as an integrated option
for the E.piphany E.6(TM) CRM software suite. The E.piphany E.6 software
solution is the industry's first CRM application suite to feature integrated
sales, marketing, service and analytic capabilities fully built on J2EE
-- unlike other enterprise CRM vendors whose applications still have
monolithic architectures. The combination of the E.piphany(TM)
industry-leading CRM software suite with BEA's award-winning J2EE application
server can provide a perfect single-source solution for businesses
standardizing their IT infrastructures on component-based architectures.
(Photo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO )
"CRM solution buyers are demanding architectures and technologies that are
based on open standards," said Liz Shahnam Roche, vice president, CRM
Infusion, META Group. "As the CRM industry moves away from proprietary
solutions, buyers will benefit from better data and process sharing across
systems, as well as flexible applications that are easier to implement and
maintain. Technology vendors that offer seamless integration with commercially
available J2EE Application Servers -- in lieu of their own proprietary
application servers -- will enable users to achieve this goal."
"Enterprises are keenly aware that the closed, proprietary architectures
of legacy CRM vendors make CRM solutions difficult and expensive to implement
and maintain, so they are turning to modern technologies, like those offered
by E.piphany and BEA, to leverage their existing systems and data to speed
implementations and to build robust and scalable CRM infrastructures," said
Phil Fernandez, executive vice president of products and marketing at
E.piphany. "We're pleased to enter into an alliance with BEA because the
company shares our goal of delivering component-based, web service enabled
solutions that enterprises can use to strengthen their customer relationships,
increase customer retention, and drive new sales."
A successful CRM strategy should be based on flexibility. It needs to be
capable of easily adapting to current and future business processes and IT
infrastructures. Force fitting a company's business processes and
infrastructure into a monolithic CRM deployment is no longer an acceptable
practice. The E.piphany E.6 software solution can smoothly integrate new
functionality from an ever-growing number of applications with built in web
services capabilities. Built on industry proven J2EE specifications and
running on leading application servers, such as BEA WebLogic Server, customers
can leverage a single, open-standards framework to rapidly roll out their CRM
applications, adapt their business processes and extend application
functionality.
"BEA WebLogic Server can allow businesses to maximize the flexibility,
reliability and scalability of their applications," said Scott Edgington, vice
president and general manager, global software partners, BEA Systems.
"E.piphany understands the importance of ensuring these qualities are at the
heart of their CRM solution, and their decision to integrate BEA WebLogic
further validates our position as a platform of choice for leading enterprise
solution deployments."
The E.piphany E.6 CRM software suite with integrated BEA WebLogic Server
deployment option is available immediately.
About E.piphany
E.piphany is a leading provider of marketing, sales and service solutions
for the largest global enterprises. The company's integrated CRM suite,
E.piphany E.6(TM), is driven by real-time intelligence to enable global
businesses to better understand their customers and take the optimal actions
to improve customer satisfaction, increase revenue and reduce costs. E.piphany
E.6 solutions are built on the industry's most advanced, component-based CRM
platform, resulting in fast and easy deployment and adoption. Leading
companies, including more than 35 of the Fortune 100, use E.piphany products
to enhance their customers' experience, enable organizational effectiveness
and drive value. With worldwide headquarters in San Mateo, California,
E.piphany has regional operations and offices throughout North America,
Europe, Asia Pacific, Japan and Latin America. For more information, visit us
at http://www.epiphany.com
NOTE: E.piphany, E.6 and Smart CRM are trademarks of E.piphany. BEA,
Tuxedo, and WebLogic are registered trademarks and BEA WebLogic Server. All
other company and product names may be the subject of intellectual property
rights reserved by third parties.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, 1-888-776-6555 or +1-212-782-2840
CONTACT:
media, Kim Stocks, +1-650-356-5863, or
kstocks@epiphany.com, or investors, Todd Friedman,
+1-650-356-3934, or tfriedman@epiphany.com, both of E.piphany; or
Brooke Chilen of Applied Communications, +1-415-365-0222, or
bchilen@appliedcom.com
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