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Galileo-connected Agents in Vietnam Gain Real-Time Access to Pacific Airlines' Domestic and International Inventory

    HONG KONG, Jan. 14 /PRNewswire/ -- Galileo International, a leading
provider of electronic global distribution services (GDS) for the travel
industry, announced today the addition of Pacific Airlines to its computer
reservation system.  This is the first time Pacific Airlines has distributed
its services through a GDS. This move gives all travel agents in Vietnam that
subscribe to Galileo, as well as travel agents anywhere else in the world
using Galileo's systems, automated access to Pacific Airlines' domestic and
international flight inventory.
    Vietnam's second largest airline, Pacific Airlines is returning immediate,
real-time confirmations to Galileo agents' booking requests via Galileo's
Interactive Sell(TM) product. The airline is also showing its real-time, last-
seat availability status in availability displays. Furthermore, Galileo is
providing an automated ticketing solution, complete with sales reporting and
invoicing tools, to agencies in Vietnam. The solution increases productivity
and allows agents to provide better customer service.
    Mr. Mai Trung Thanh, Deputy Director of Commercial and Transportation
Department, Pacific Airlines, said: "We warmly welcome this opportunity to
have our flights distributed through Galileo's systems. Prior to Galileo's
involvement, travel agents called Pacific Airlines to make bookings. Galileo
has now provided a fully automated reservation system to our distribution
channel. With Galileo's well-established network extending to 116 countries
around the world and reaching 47,000 travel agency locations, Pacific Airlines
can look forward to far greater brand and market exposure than ever before. We
look forward to Galileo's assistance in providing enhanced productivity for
our agents in Vietnam."
    Janie Kaung, executive vice president and managing director of Galileo's
Asia Pacific region, added: "We are delighted to have Pacific Airlines join
the more than 500 airlines already participating in Galileo. As the only GDS
in Vietnam offering a global distribution network, we expect to bring
important benefits to this airline and to Vietnam's rapidly growing tourism
industry as a whole. Together with the official opening of our offices in Ho
Chi Minh and Hanoi, this is an important step forward in our determination to
build a viable long-term market presence in this promising market."
    This week's announcement of the official opening of Galileo
International's offices in Vietnam means Galileo is now providing electronic
global distribution services for the travel industry in 18 Asia Pacific
markets.

    About Pacific Airlines
    With Vietnam Airlines as one of several shareholders, Pacific Airlines is
headquartered in Ho Chi Minh and has four Airbuses and one MD82. It provides
domestic services between Ho Chi Minh, Hanoi and Danang. It operates
international flights to Taipei, Kaohsiung and Singapore, and is the first and
only carrier to fly to Hong Kong from Danang. The airline provides cargo
services to all these locations. Pacific Airlines plans to have one more
aircraft in 2003 and intends to introduce additional international routes.
Visit http://www.pacificairlines.com.vn .

    About Galileo International
    Galileo International is a global technology leader.  Its core business is
providing electronic global distribution services for the travel industry
through its computerized reservation systems, leading-edge products and
innovative Internet-based solutions.  Galileo is a value-added distributor of
travel inventory dedicated to supporting its travel supplier, agency and
corporate customers and, through them, expanding traveler choice.  A
subsidiary of Cendant Corporation (NYSE: CD), Galileo is part of Cendant's
Travel Distribution Services Division and is headquartered in Parsippany, New
Jersey, USA, with offices worldwide. Visit http://www.galileo.com .


SOURCE Galileo International, Inc.




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Related links:
  • http://www.pacificairlines.com.vn
  • http://www.galileo.com
  • http://www.prnewswire.com/gh/cnoc/comp/121034.html
    CONTACT:
    Stuart Ridsdale of Galileo Asia, +852 2821
    2301, stuart.ridsdale@galileo.com