Innovative Web site works around customer's time
COLUMBUS, Ohio, Jan. 17 /PRNewswire/ -- Customers can now monitor their
damaged vehicle repairs online through Nationwide AutoWatch -- a cutting edge,
Internet-based software tool offered by Nationwide Insurance. AutoWatch is
currently being piloted in multiple states and may be rolled out as an
optional service in the coming months.
"The Web site enables customers to log on 24 hours, 7 days a week, 365
days a year to monitor their vehicle at different points during the repair
process at participating Nationwide/Allied Insurance Blue Ribbon Repair
Shops," said Terry Fortner, Nationwide associate vice president of Claims.
"It's just another extension of the Nationwide On Your Side experience."
The AutoWatch link is fully integrated with Nationwide's existing Web site
and can be easily found by logging onto Nationwide's homepage:
http://www.NationwideAutowatch.com. The service is free to all customers who select a
participating Blue Ribbon Repair Facility.
The Nationwide AutoWatch site provides simple access and easy to
understand captions explaining progress on the repairs with regularly updated
digital photos of the vehicle throughout the repair process. In addition,
Nationwide AutoWatch provides customers vehicle repair information as well as
an e-mail platform through which customers may communicate with the repair
facility and their Nationwide/Allied representative.
"We designed Nationwide AutoWatch with the customer in mind," said
Fortner. "Our goal is to make vehicle repairs as painless as possible by
providing our customers with up-to-date, accurate vehicle repair information
on their time. Nationwide's decision to offer Nationwide AutoWatch
demonstrates a true commitment to the needs and concerns of our valued
customers."
Nationwide, based in Columbus, Ohio, is one of the largest diversified
insurance and financial services organizations in the world, with more than
$157 billion in assets. Nationwide ranks 99th on the Fortune 500 list. The
company provides a full range of insurance and financial services, including
auto, homeowners, life, health, commercial insurance, administrative services,
annuities, mutual funds, pensions and long-term savings plans. For more
information, visit http://www.nationwide.com.
Contacts:
Elizabeth Stelzer
(614) 249-1025
stelzee@nationwide.com
SOURCE Nationwide
 back to top
Related links:
http://www.nationwide.com
http://www.NationwideAutowatch.com
Company News On-Call:
http://www.prnewswire.com/comp/607050.html
CONTACT:
Elizabeth Stelzer of Nationwide,
+1-614-249-1025, or stelzee@nationwide.com
|
