CSG's Kenan FX Recognized as Software Market Leader Worldwide
ENGLEWOOD, Colo., Feb. 14 /PRNewswire-FirstCall/ -- CSG Systems
(Nasdaq: CSGS), a leading global provider of customer care and billing
solutions, today announced that it has been recognized as the leading provider
of software solutions to the worldwide telecommunications marketplace by
research firm Frost & Sullivan.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
Frost & Sullivan bestowed upon CSG the Product Leadership Award in
recognition of CSG's award-winning Kenan FX framework of solutions. The award
ranks CSG as No. 1 in worldwide billing software license sales in 2004.
In giving the award to CSG, Frost & Sullivan cited the company's seamless
integration of all Kenan billing, order management, customer care and revenue
enablement solutions part of the Kenan FX framework and the impressive
adoption rate of Kenan FX by operators across all telecommunications markets.
Frost & Sullivan predicts that pre-integrated billing and customer care
software solutions like Kenan FX will continue to play a critical role in
ensuring that operators can cost effectively and efficiently roll out new and
innovative offerings to their customers.
"CSG is the market leader in software licenses for the global billing
software market. This is an important position as operators look for
cost-effective ways to enhance and improve their billing and customer care
operations," said Daniel Longfield, senior analyst, Frost & Sullivan. "CSG
has worked diligently with its customers and the worldwide marketplace to
ensure that its Kenan FX solutions give operators the flexibility to address
specific business challenges as they need to. CSG has also demonstrated
product leadership by developing solutions that help operators prepare for
their long-term business needs, such as the ability to deliver new convergent
services, content offerings, as well as a wide range of IP, broadband and next
generation mobile services."
Since its introduction in the market, 24 operators worldwide across all
telecommunications markets have selected solutions within the Kenan FX
framework to support their business needs. These operators range in size from
new entrants to large Tier 1 operators supporting millions of subscribers and
a wide variety of convergent and next generation services.
"Innovation drives how we build our products, serve our customers and
manage our business," said Hank Bonde, President and Chief Operating Officer,
CSG Systems. "We are especially proud that CSG has been recognized as the
No. 1 software provider in the global marketplace. As the leader, we are
committed to continuing to enhance our family of Kenan FX solutions to help
operators strengthen their existing and emerging business models."
Frost & Sullivan's Product Leadership Award is the latest award
recognizing CSG's product leadership. CSG's Kenan FX platform was named "Most
Innovative Product" by the International Institute for Research.
About Kenan FX
Kenan FX brings together the world-class Kenan billing engine and
revenue-enabling solutions with new ordering and customer management products
that address an operator's needs throughout its relationship with a customer.
The products and modules available within Kenan FX are pre-integrated,
share a common look-and-feel for all customer-facing functions and use a
common middle layer architecture. This approach gives operators the
flexibility to choose solutions that best fit their business needs today while
preserving their freedom to quickly add complementary tools to address
emerging business models and specific business challenges.
Kenan FX is designed to serve the needs of the convergent global
telecommunications marketplace, including next generation mobile, wireline,
broadband and IP service providers. This new offering is available in a
variety of delivery models, including as an in-house software solution, in a
service bureau or managed operations environment.
Another addition is a middle layer architecture, which makes it easier and
less costly to integrate products within the Kenan FX framework as well as
with third-party applications, ensuring a lower total cost of ownership over
time.
About Frost & Sullivan
Founded in 1961, Frost & Sullivan is recognized as a global leader in
growth consulting. Frost & Sullivan presents Market Engineering Awards to
companies that demonstrate excellence in their industry, commending the
diligence, commitment, and innovative business strategies required to advance
in the global marketplace. Frost & Sullivan rigorously analyzes specific
criteria to determine Market Engineering Award recipients in a vast variety of
market industries and landscapes. For further information, visit
http://www.frost.com.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). Serving
telecommunications service providers in over 40 countries, CSG is a leader in
next-generation billing and customer care solutions for the cable television,
direct broadcast satellite, advanced IP services, next generation mobile, and
fixed wireline markets. CSG's unique combination of proven and future-ready
solutions, delivered in both outsourced and licensed formats, empowers its
clients to deliver unparalleled customer service, improve operational
efficiencies and rapidly bring new revenue-generating products to market. For
more information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
http://www.frost.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Carrie Schafer, +1-303-804-4075,
carrie_schafer@csgsystems.com, or Liz Bauer, +1-303-804-4065,
liz_bauer@csgsystems.com, both of CSG Systems
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