Ten European Companies Successfully Implement the E.piphany E.6(TM) Software
Solution During Q4 2002
LONDON, Feb. 19 /PRNewswire-FirstCall/ -- E.piphany, Inc. (Nasdaq: EPNY),
a full suite provider of customer relationship management (CRM) software,
today announced ten leading companies across the UK, France, Germany, Spain,
the Netherlands, and Switzerland that successfully went "live" on the
E.piphany E.6 software solution during the fourth quarter of 2002. Amena,
Barclaycard, First Choice Travel, H3G (3), Interpay, O2, Prisacom,
SFR/Cegetel, SWISS, and Volkswagen have installed E.piphany(TM) Marketing
software, E.piphany Sales software, or E.piphany Service software --
application families within the E.piphany E.6 software suite.
(Photo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO )
E.piphany executive vice president for EMEA, Frank Barker, said:
"E.piphany's EMEA operations continue to achieve positive momentum, in terms
of an expanding customer base. Our customers understand that both E.piphany's
technology architecture, and focus on enabling a quality customer experience
set the de-facto standard for the CRM market."
He continued, "The E.piphany E.6 CRM software suite is designed for ease
of implementation and integration, and the number of EMEA projects going live,
within budget and timescales, suggests that our customers are reaping
quantifiable benefits first hand across the sales, service and marketing
business functions."
Contributing to E.piphany's customer success was the introduction of the
E.piphany E.6 software suite in 2002, which included the launch of the
E.piphany E.6 Platform, a powerful CRM infrastructure for component
applications, enabling rapid deployments, flexible configurations, and greater
system-to-system interoperability. The award-winning software suite continues
to attract a growing base of worldwide companies that consistently receive
quantifiable business results after standardizing their businesses on the
solution. For example, a recent AMR Research Alert titled, "E.piphany Users
Speak Out," January 15, 2003 stated, "In satisfaction and success with the
product, E.piphany is second to none. More often than the references of any
other (CRM) vendor, E.piphany's customers are able to cite real, quantifiable
benefits achieved. The survey also found that companies are having success
with E.piphany in functional areas outside the vendor's key strength:
marketing/analytics, with several customers also very happy with the newer
sales and service modules."
About E.piphany
E.piphany is a leading provider of marketing, sales and service solutions
for the largest global enterprises. The company's integrated CRM suite, the
E.piphany E.6 software solution, is driven by real-time intelligence to enable
global businesses to better understand their customers and take the optimal
actions to improve customer satisfaction, increase revenue and reduce costs.
E.piphany E.6 software solutions are built on the industry's most advanced,
component-based CRM platform, resulting in fast and easy deployment and
adoption. Leading companies, including more than 35 of the Fortune 100, use
E.piphany products to enhance their customers' experience, enable
organizational effectiveness and drive value. With worldwide headquarters in
San Mateo, California, E.piphany has regional operations and offices
throughout North America, Europe, Asia Pacific, Japan and Latin America. For
more information, visit us at http://www.epiphany.com .
NOTE: E.piphany, E.6 and the E.piphany logo are trademarks of E.piphany,
Inc. All other trademarks are the property of their respective owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, 1-888-776-6555 or +1-212-782-2840
CONTACT:
US press, Kim Stocks, +1-650-356-5863, or
kstocks@epiphany.com, or UK press, Kirsty Brown, EMEA, + 44 (0)
118 929 7771, or kirsty.brown@epiphany.com, or IR, Todd Friedman,
+1-650-356-3934, or tfriedman@epiphany.com, all of E.piphany; or
US press, Meghan Butler of Applied Communications,
+1-415-365-0222, or mbutler@appliedcom.com, for E.piphany; or UK
media, Kirsten Ackroyd of Blanc & Otus, + 44 (0) 207 413 3338, or
kackroyd@blancandotus.com, for E.piphany
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