CSG(R) Data Mediation Grows With ALLTEL to Support New Customers and Services
ENGLEWOOD, Colo., Feb. 22 /PRNewswire-FirstCall/ -- Leading global
customer care and billing solutions provider CSG Systems (Nasdaq: CSGS) today
announced that ALLTEL, a leading provider of wireless, local telephone,
long-distance, Internet and high-speed data services to residential and
business customers in 26 states, has expanded its use of CSG(R) Data Mediation
to support ongoing business growth initiatives.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
Under a new agreement, ALLTEL has increased the capacity of transactions
that can flow through CSG Data Mediation to manage a growing amount of
customer activity from subscribers in new geographic territories and from new
services such as Multi-Media Messaging.
Today, ALLTEL captures and processes the transactions of its 13 million
customers using CSG Data Mediation, the essential layer between a
telecommunications service provider's network and downstream systems that
process the data required to realize revenue from customer transactions.
In addition, ALLTEL recently began using CSG Data Mediation's correlation
functionality to support its Multi-Media Messaging service, a new step in
addition to processing transactions made on ALLTEL's wireline and wireless
networks. By self-configuring CSG Data Mediation's Correlation Module to meet
the new service requirements, ALLTEL was able to support the launch of the new
service quickly and for minimal expense.
"CSG Data Mediation has grown with us over time, first supporting our
wireline business, then mobile and now our most current offering, Axcess
Picture Messaging," said Tom Benz, Director of Systems Management for ALLTEL.
"It's an investment that's paid off by supporting the many different services
we offer as we grow over time."
"CSG Data Mediation can handle any transaction, over any network, so it's
an ideal product for companies that are adding new subscribers and new
services," said Darla Thompson, vice president of product management for CSG's
Global Software and Services Division. "We have a long-standing relationship
with ALLTEL and will continue to offer quick, configurable support for
ALLTEL's future growth."
About CSG Data Mediation
CSG(R) Data Mediation, the essential layer between a telecommunications
service provider's network and downstream systems that processes the data
required to realize revenue from customer transactions, collects over
1 billion records per day and collects usage records accounting for nearly
$1 trillion dollars of revenue per year.
CSG offers a fully convergent, multi-vendor software mediation product
that collects, mediates, and correlates vital customer usage information from
both circuit and packet-switched networks and distributes it to a variety of
applications including pre- and postpaid billing, rating, analytics and fraud
management.
Telecommunications service providers worldwide run CSG Data Mediation to
support mobile, wireless, broadband and advanced network transactions.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve more telecommunications service providers in
more than 40 countries. CSG is a leader in next-generation billing and
customer care solutions for the cable television, direct broadcast satellite,
advanced IP services, next generation mobile, and fixed wireline markets.
CSG's unique combination of proven and future-ready solutions, delivered in
both outsourced and licensed formats, empowers its clients to deliver
unparalleled customer service, improve operational efficiencies and rapidly
bring new revenue-generating products to market. CSG is an S&P Midcap
company. For more information, visit our website at http://www.csgsystems.com.
About ALLTEL
ALLTEL is a customer-focused communications company with more than
13 million customers and $8 billion in annual revenues. ALLTEL provides
wireless, local telephone, long-distance, Internet and broadband services to
residential and business customers in 26 states.
SOURCE CSG Systems
 back to top
Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Elise Brassell, +1-303-804-4962,
elise_brassell@csgsystems.com, or investor relations, Liz Bauer,
+1-303-804-4065, liz_bauer@csgsystems.com, both of CSG Systems
|
