Offerings Bring Enterprise-Class Services to the Business Masses Via
Nationwide Network of More Than 5,000 Certified Experts Nationwide
POWAY, Calif., Feb. 23 /PRNewswire/ -- From continuity to consulting,
Gateway, Inc. today launches a new suite of branded professional services
designed to tackle business customers' most pressing IT needs.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO )
Gateway Professional Services -- a new portfolio of products under
Gateway's existing Technology LifeCycle Services umbrella -- are tailored for
business, education and government customers ranging from 100-seat firms to
enterprise-class organizations. Gateway's OS Migration Services is the first
offering available in the new portfolio (see separate press release).
"We're taking services normally reserved for large enterprises and
bringing them to small- and medium-sized customers as well," said Scott
Weinbrandt, senior vice president of Gateway's Enterprise Systems Division.
"Using standardized delivery methodologies, these services help solve many of
the fundamental issues facing customers today -- such as securing their
networks or consolidating technology assets."
The new services give Gateway customers the ability to leverage more than
5,000 highly trained, certified experts nationwide. In addition, customers
benefit from best-practice methodologies for the plan, design, implementation
and training for their IT projects using the services. While OS Migration is
the first offering in the new Gateway Professional Services portfolio, future
services to be unveiled during the year include:
* Server consolidation services
* Clustering services
* Network assessment and design services
* Storage services
* Security consulting services
* Business continuity services
* Expanded training services
According to IDC's VP for SMB and Home Office research, Raymond Boggs,
small and mid-sized firms face a major challenge in managing their growing
technology infrastructures through a coordinated, single point of contact:
"Gateway's approach will help serve SMB customers who are in the 'awkward age'
of technology use -- too big for simple, shrink-wrapped solutions, but too
small for comprehensive, million-dollar implementations."
To provide Gateway Professional Services to customers, Gateway will
leverage its existing services team and other third-party resources. Gateway
Professional Services is a key component of Gateway's Technology LifeCycle
Services platform, which provides organizations with hardware, support,
training and related services they need through all stages of their
technology's lifespan.
Gateway is a leading branded integrator of technology solutions. From
high-end servers to market-leading plasma displays to comprehensive services,
Gateway delivers whole-office technology solutions, coupled with high-touch
service. Serving organizations for more than 15 years, Gateway uses its
multi-channel approach to make the purchase, use and support of technology
simple. Gateway customers include many of the world's leading organizations,
such as the U.S. Defense Logistics Agency, the University of Arizona and
others. For more information on Gateway Professional solutions, visit
http://www.gateway.com/business .
About Gateway
Since its founding in 1985, Gateway (NYSE: GTW) has been a technology and
direct-marketing pioneer, using its call centers, web site and retail network
to build direct customer relationships. As a branded integrator of
personalized technology solutions, Gateway offers consumers, businesses and
schools a wide range of thin TVs, digital cameras, connected DVD players,
enterprise systems and other products, which work together seamlessly with its
award-winning line of PCs. Gateway is America's second most admired computer
company, according to Fortune magazine(1), and its products and services
received nearly 130 awards and honors last year. Visit http://www.gateway.com for
more information.
(1) Source: Fortune magazine, March 3, 2003 issue
SOURCE Gateway, Inc.
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Related links:
http://www.gateway.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
Company News On-Call:
http://www.prnewswire.com/comp/144245.html
CONTACT:
Ted Ladd of Gateway, Inc., +1-858-848-2515,
ted.ladd@gateway.com
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