CTBC Now Supports GSM Subscribers With Enterprise-Wide Billing Platform
UBERLANDIA, Brazil, March 1 /PRNewswire-FirstCall/ -- Global billing and
customer care solutions provider CSG Systems (Nasdaq: CSGS) today announced
that CTBC, a leading convergent services provider in Brazil offering wireline,
wireless, broadband and data services, has completed the first phase of
implementation of its Kenan FX framework in three months.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
CTBC first selected Kenan/BP as its billing platform of choice for
wireline services in 1999. Following a recent agreement, CTBC upgraded
Kenan/BP to the latest Kenan FX compliant version as part of a company-wide
initiative to standardize billing platforms across the organization. Kenan FX
has replaced the former mobile billing platform and today supports CTBC's GSM
services customers.
CSG's professional services organization has led the implementation effort
for this first phase of bringing the Kenan FX solutions live, an effort that
lasted just three months. In addition, CTBC will be the first customer to
implement CSG's new roaming module within Kenan FX.
Upon completion of the remainder of the upgrade, CSG's solutions will
support more than 700,000 business and residential customers across mobile,
GSM services, wireline, broadband and data services. CTBC will not only
become CSG's first convergent client in Brazil but also the first Brazilian
client to adopt the Kenan FX framework, thereby increasing the total number of
Kenan FX clients around the world to 24.
"CSG's Kenan FX platform is helping us grow our GSM customer base by
ensuring that we can provide reliable billing services to our customers, no
matter what the transaction," said Jose Antonio Fechio, director of
information technology of CTBC. "We look forward to using a standard system
to support billing needs for all of our customers and lines of business. We
see this as a strategic element in our plans to streamline our infrastructure,
reduce overall operating costs and most important to offer facilities and
integrated telecom services to our clients."
"CSG is committed to helping its customers succeed in this new era of
converging services and systems," said Will Rotch, chief technical officer for
CSG's Americas region. "Kenan FX is an ideal solution to support CTBC's
customers across multiple lines of business. It will enable CTBC to respond
to customer transactions quickly and accurately every time while reducing
operating costs for CTBC."
The Kenan FX framework was launched in the Fall of 2003 and combines CSG's
strongest existing and acquired applications with new products and features in
a single, easily integrated customer care and billing framework.
About CTBC
CTBC, telecommunication company of Algar Brazilian group, has stood out in
this sector because it is the only private operator of the Country working for
51 years. It is a complete company in integrated telecommunication solutions,
comprising fixed telephony, cellular, internet, cable TV, data communication
and Data Center. It started its operation in the interior of the Country
(Central part of Brazil) and today it is already working in the States of
Goias, Mato Grosso do Sul, Minas Gerais, Sao Paulo, Rio de Janeiro, besides
the Distrito Federal. Thus, its coverage area extends to 947 towns and to a
population of approximately 62,5 million inhabitants.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve telecommunications service providers in more
than 40 countries. CSG is a leader in next-generation billing and customer
care solutions for the cable television, direct broadcast satellite, advanced
IP services, next generation mobile, and fixed wireline markets. CSG's unique
combination of proven and future-ready solutions, delivered in both outsourced
and licensed formats, empowers its clients to deliver unparalleled customer
service, improve operational efficiencies and rapidly bring new revenue-
generating products to market. For more information, visit our website at
http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
Company News On-Call:
http://www.prnewswire.com/comp/126879.html
CONTACT:
Elise Brassell, +1-303-804-4962, or Liz
Bauer, +1-303-804-4065, liz_bauer@csgsystems.com, both of CSG
Systems
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