E.piphany E.6(TM) Sales Software Solution Builds Name-Brand Customer Roster:
Ameriquest Mortgage, Deutsche Bank, Kaiser Family Foundation, Lutron, Mutual
Of Omaha, Pioneer Investments, SWISS and Transamerica Capital Are
Standardizing Sales Forces on E.piphany Software
SAN MATEO, Calif., March 4 /PRNewswire-FirstCall/ --
E.piphany (Nasdaq: EPNY) today announced that it was listed in the "visionary"
quadrant in Gartner, Inc.'s Direct Sales Technology Magic Quadrant published
in February 2003. E.piphany's recognition for its family of intelligent sales
applications is also evidenced by Ameriquest Mortgage, Deutsche Bank, Kaiser
Family Foundation, Lutron, Mutual of Omaha, Pioneer Investments, SWISS and
Transamerica Capital -- among customers of the E.piphany Sales software
solution that are standardizing their sales forces on E.piphany software.
(Photo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO )
"This is the second consecutive Gartner Magic Quadrant report that
positions the E.piphany Sales software product in the 'visionary' quadrant
since the introduction of E.piphany E.6 Sales software last year," said Phil
Fernandez, executive vice president of products and marketing at E.piphany.
"This recognition coupled with rapid customer adoption has distinguished
E.piphany as a company that is redefining sales force automation software with
a radically more effective solution."
Traditional sales force automation (SFA) solutions have required sales
representatives to enter account updates into hard-to-use systems as a means
for sales managers to monitor pipeline reporting and forecasting. In contrast,
the E.piphany Sales software solution drives sales force effectiveness by
putting the power of customer insight directly into the hands of sales reps
and intelligently guiding users to the most appropriate activity for a
customer or prospect. E.piphany customers applaud E.piphany Sales software for
rapid implementation, flexibility to adapt to unique business processes, and
providing advanced mobile and connected synchronization capabilities.
The E.piphany Sales software solution underwent a rigorous evaluation and
was among 12 solutions placed by Gartner on the Direct Sales Technology Magic
Quadrant, which is comprised of Leaders, Challengers, Visionaries and Niche
Players. According to Gartner, Visionaries have a clear vision of market
direction and are focused on preparing for that, but they can still improve in
terms of optimizing service delivery.
The Direct Sales Technology Magic Quadrant evaluates technologies for the
direct sales organization, which Gartner describes as the following:
"The direct business-to-business sales organization is the traditional sales
channel comprising internal sales resources focused on the selling of products
or services directly into the client and prospect base as employees of the
provider company. Direct sales resources may be field-based, calling on
customers face-to-face at their locations, or inside sales, selling from a
desk-based environment over the phone" (The IH03 Direct Sales Technology Magic
Quadrant, J. Galvin, February 10, 2003). Go to
http://www.epiphany.com/news/gartner/ to view this report.
About E.piphany
E.piphany is a leading provider of marketing, sales and service solutions
for the largest global enterprises. The company's integrated CRM suite, the
E.piphany E.6(TM) software solution, is driven by real-time intelligence to
enable global businesses to better understand their customers and take the
optimal actions to improve customer satisfaction, increase revenue and reduce
costs. E.piphany E.6 solutions are built on the industry's most advanced,
component-based CRM platform, resulting in fast and easy deployment and
adoption. Leading companies, including more than 35 of the Fortune 100, use
E.piphany software products to enhance their customers' experience, enable
organizational effectiveness and drive value. With worldwide headquarters in
San Mateo, California, E.piphany has regional operations and offices
throughout North America, Europe, Asia Pacific, Japan and Latin America. For
more information, visit us at http://www.epiphany.com .
About The Magic Quadrants
The Magic Quadrant is copyrighted in 2003 by Gartner, Inc. and is reused
with permission. Gartner's permission to print or reference its Magic Quadrant
should not be deemed to be an endorsement of any company or product depicted
in the quadrant. The Magic Quadrant is Gartner's opinion and is an analytical
representation of a marketplace at and for a specific time period. It measures
vendors against Gartner-defined criteria for a marketplace. The positioning of
vendors within a Magic Quadrant is based on the complex interplay of many
factors. Gartner does not advise enterprises to select only those firms in the
Leaders segment. In some situations, firms in the Visionary, Challenger, or
Niche Player segments may be the right match for an enterprise's requirements.
Well-informed vendor selection decisions should rely on more than a Magic
Quadrant. Gartner research is intended to be one of many information sources
including other published information and direct analyst interaction. Gartner
expressly disclaims all warranties, express or implied of fitness of this
research for a particular purpose.
NOTE: E.piphany, E.6, and the E.piphany logo are trademarks of E.piphany,
Inc. All other trademarks are the property of their respective owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, 1-888-776-6555 or +1-212-782-2840
CONTACT:
media, Kim Stocks, +1-650-356-5863, or
kstocks@epiphany.com, or investors, Todd Friedman,
+1-650-356-3934, tfriedman@epiphany.com, both of E.piphany, Inc.;
or Meghan Butler of Applied Communications, +1-415-265-0222,
x237, or mbutler@appliedcom.com, for E.piphany, Inc.
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