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GN Netcom, Inc.'s Profile SureFit(TM) Telephone Headset Named Product of the Year by Call Center News Service

    GN Netcom's Recently Introduced Profile SureFit, the First Custom Fit
Telephone Headset For On-The-Ear Users, Is a Convertible Headset Packaged With
Three Interchangeable Wearing Options, Including The Profile SureFit Earhook,
                           Earloops, and Headband.

    NASHUA, N.H., March 5 /PRNewswire/ -- GN Netcom, Inc.'s Profile
SureFit(TM) telephone headset has been named a Product of the Year for 1998 by
Call Center News Service.  The Profile SureFit headset was chosen because it
represented one of the most innovative productivity tools available for call
centers today.  CCNS selects the winners because they are "top-rank":
important products and technology that lead the industry and that make the
lives of call center managers and representatives more productive.  The awards
were announced on January 11 in the Call Center News Service newsletter and on
http://www.callcenternews.com.  Profile SureFit was also named product of the year by
C@ll Center Solutions and best of show by CTI Expo Fall'98.
    The Profile SureFit, designed for call center and professional telephone
headset use, features a revolutionary new headset earhook that is flexible and
soft enough to be easily bent and shaped, and, once bent, maintains its shape
and position until the user changes it.  The SureFit earhook is made from a
new, pliable, high-tech composite material, which enables users to easily
shape the earhook to their ear for a customized fit and increased comfort.
With three interchangeable wearing styles -- SureFit earhook, earloops, and a
comfortable headband - users can choose the style that works best for them or
change from one style to another as needed.  The high quality, lightweight
Profile SureFit is available with one of three different microphone options
(omnidirectional, noise-canceling, or ultra-noise canceling) and a flexible or
fixed boom.
    "The Call Center News Service is pleased to announce our first annual
awards to Products of the Year, the call center tools we found most useful,
innovative and interesting this past year," said Keith Dawson, editor of Call
Center News Service.  "These awards were extremely selective, given to only a
small number of products out of the hundreds that were nominated by users,
vendors, and our own editorial staff."
    "We designed the Profile SureFit headset because we listened to our
customers' need for a more comfortable on-the-ear style headset," said
Christian Christiansen, vice president of R&D for GN Netcom, Inc.  "Call
Center News Service's product of the year award confirms our belief that
GN Netcom's investment in research, design, and engineering of new technology
results in innovative and productive tools for call center managers and
representatives."
    GN Netcom, Inc. designs and manufactures the highest quality telephone
headsets and accessories in the telecommunications industry.  The company has
acquired a reputation for providing a wide selection of headsets with superior
sound quality, comfort, safety, and durability.  GN Netcom, Inc. is a major
worldwide provider to the call center, professional, SOHO (Small Office/Home
Office), mobile communications, and OEM markets selling headsets and
accessories under the brand names GN Netcom, UNEX, and ACS.  Headquarters are
based in Nashua, New Hampshire with offices in Scotts Valley, CA and multiple
locations throughout the US.  GN Netcom, Inc., a wholly owned subsidiary of
GN Netcom based in Copenhagen, Denmark, is a member of the Danish-based GN
Great Nordic Group.
    For more information on GN Netcom, Inc., call 800-826-4656 or visit
http://www.gnnetcom.com.


SOURCE GN Netcom, Inc.




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Related links:
  • http://www.gnnetcom.com
    CONTACT:
    Martha Boissonneault of GN Netcom, Inc.,
    800-826-4656, ext. 730, mlb@gnnetcom.com, or Beth Tracy Gamble of
    Tucker Street Associates, 781-431-1161, gamble@tuckerstreet.com