GN Netcom's Profile SureFit, the First Custom Fit Telephone Headset For On-
The-Ear Users, Is a Convertible Headset Packaged With Three Interchangeable
Wearing Options, Including The Profile SureFit Earhook, Earloops, and
Headband.
NASHUA, N.H., March 5 /PRNewswire/ -- GN Netcom, Inc.'s Profile
SureFit(TM) telephone headset has been named a Product of the Year for 1998 by
C@ll Center Solutions. The editors of C@ll Center Solutions and the engineers
of TMC(TM) Labs chose the winners because of their extreme importance to the
proper functioning of a call center. In their first ever product of the year
awards, the magazine chose headsets that support a safe and comfortable work
environment and tie together technological and human resources for improved
productivity and customer service. The awards were announced in the January
issue of the magazine and on http://www.tmcnet.com/ccs. Profile SureFit was also
named product of the year by Call Center News Service and best of show by CTI
Expo Fall'98.
The GN Netcom Profile SureFit, designed for call center and professional
telephone headset use, features a revolutionary new headset earhook that is
flexible and soft enough to be easily bent and shaped, and, once bent,
maintains its shape and position until the user changes it. The SureFit
earhook is made from a new, pliable, high-tech composite material, which
enables users to easily shape the earhook to their ear for a customized fit
and guaranteed comfort. With three interchangeable wearing styles -- SureFit
earhook, earloops, and a comfortable headband -- users can choose the style
that works best for them or change from one style to another as needed. The
high quality, lightweight Profile SureFit is available with three different
microphone options (omnidirectional, noise-canceling, or ultra-noise
canceling) and a flexible or fixed boom.
"GN Netcom's Profile SureFit is a perfect example of a well-designed,
comfortable, on-the-ear headset that will help make the working existence of a
call center professional much more enjoyable," wrote the editors in the
February issue of C@ll Center Solutions. "Call center agents are a vital part
of any CRM [customer relationship management] strategy and the equipment those
agents use everyday becomes important as well. Ergonomic products shouldn't
be seen as accessories, but as necessities."
"We designed the Profile SureFit headset to answer our customers' need for
a comfortable on-the-ear style headset designed for the long wear necessary in
the call center," said Christian Christiansen, vice president of R&D for
GN Netcom, Inc. "C@ll Center Solutions' product of the year award continues
the industry's recognition of this product as an innovative addition to GN
Netcom's professional and call center productivity tools."
GN Netcom, Inc. designs and manufactures the highest quality telephone
headsets and accessories in the telecommunications industry. The company has
acquired a reputation for providing a wide selection of headsets with superior
sound quality, comfort, safety, and durability. GN Netcom, Inc. is a major
worldwide provider to the call center, professional, SOHO (Small Office/Home
Office), mobile communications, and OEM markets selling headsets and
accessories under the brand names GN Netcom, UNEX, and ACS. Headquarters are
based in Nashua, New Hampshire with offices in Scotts Valley, CA and multiple
locations throughout the US. GN Netcom, Inc., a wholly owned subsidiary of
GN Netcom based in Copenhagen, Denmark, is a member of the Danish-based GN
Great Nordic Group.
For more information on GN Netcom, Inc., call 800-826-4656 or visit
http://www.gnnetcom.com.
SOURCE GN Netcom, Inc.
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Related links:
http://www.gnnetcom.com
CONTACT:
Martha Boissonneault of GN Netcom, Inc.,
800-826-4656, ext. 730, mlb@gnnetcom.com, or Beth Tracy Gamble of
Tucker Street Associates, 781-431-1161, gamble@tuckerstreet.com
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