Solution Offers Better Patient Care and Reduced Costs for Hospitals by More
Effectively Managing IT Service Delivery with Significant ROI
DETROIT, March 10 /PRNewswire-FirstCall/ -- Compuware Corporation
(Nasdaq: CPWR) today launched a new initiative to provide hospitals and
physicians with the means to more effectively navigate the dynamically
changing healthcare technology environment. By proactively managing service
delivery of health information systems, Compuware's IT Service Management
for Healthcare initiative will drive improved patient care, reduce costs
for hospitals and provide significant ROI.
In the increasing effort to utilize technology to improve patient care
and efficiency, hospitals have moved aggressively to automate and deploy
enterprise-level clinical applications such as Electronic Medical Records
(EMR), Picture Archival and Communication Systems (PACS) and Computerized
Physician Order Entry (CPOE). Fundamental to providing safe and efficient
patient care, these applications require 24/7 availability with exceptional
performance. Delivering this level of service has become increasingly
challenging as the growing amount of applications, infrastructure and
technology devices results in expanding complexity. As a result, hospital
IT environments are difficult to monitor and manage, making technology
problem diagnoses and resolution a growing concern.
"Gartner is strongly encouraging care delivery organizations to respond
to the combination of growing complexity and the full-time, real-time
operation by investing in their own management capabilities including
end-to-end monitoring solutions and better processes so they can become
proactive about service delivery," said Barry Runyon, Research Director,
Gartner.
To successfully meet this challenge, IT organizations are opting for a
service focus as viewed by their clients -- the physicians and clinicians
that deliver patient care. IT requires visibility into the true end-user
experience of clinicians to proactively find, prioritize and resolve
technology problems before they impact patient care. Armed with this
information, IT can also more easily prove its ROI and effectiveness
through dashboards that communicate levels of IT service and
business-oriented measurements.
"Detroit Medical Center is a recognized leader in deployment of EMR and
clinical information systems. Our success is based on IT partnering with
our clinical staff to deliver excellent service to our patients," said Mike
LeRoy, CIO of DMC. "Compuware's solutions have been an integral part of our
success. Vantage helps us master the complexity of our environment and find
and resolve problems before they impact patient care."
"Healthcare IT departments everywhere have a clear mandate to enable
better, more efficient patient care through high-performing technology
systems," said Larry Angeli, Vice President, Healthcare Vertical, Compuware
Corporation. "Compuware is in a unique position to help the industry
leverage its sizable investment in these clinical systems to improve their
availability and performance. The result will be improved service levels,
increased ROI and happier and healthier patients."
Compuware is a leading provider of IT service management solutions
focused on improving healthcare application service levels. Its
award-winning solutions help hospital IT organizations proactively manage
application service. This approach helps hospital professionals leverage
their HIS deployments to deliver improved patient care while controlling
costs.
Compuware Corporation
Compuware Corporation maximizes the value IT brings to the business by
helping CIOs more effectively manage the business of IT. Compuware
solutions accelerate the development, improve the quality and enhance the
performance of critical business systems while enabling CIOs to align and
govern the entire IT portfolio, increasing efficiency, cost control and
employee productivity throughout the IT organization. Founded in 1973,
Compuware serves the world's leading IT organizations, including more than
90 percent of the Fortune 100 companies. Learn more about Compuware at
http://www.compuware.com/.
Press Contact
Doug Anter, Compuware Communications and Investor Relations,
313-227-0127, doug.anter@compuware.com
For Sales and Marketing Information
Compuware Corporation, One Campus Martius, Detroit, MI 48226,
800-521-9353, http://www.compuware.com
SOURCE Compuware Corporation
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Related links:
http://www.compuware.com
http://www.prnewswire.com/comp/112310.html /
CONTACT:
Doug Anter, Compuware Communications and
Investor Relations, +1-313-227-0127, doug.anter@compuware.com
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