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Government E-Mail Management Improving; Still Has Room for Improvement According to Second Annual ZyLAB E-Mail Archiving Survey

 FOSE Survey Finds E-Mail Management Policies Increased From 2005 to 2006; 26
Percent Never Back up E-Mail; 49 Percent Have Trouble Finding E-Mails Over Six
                                  Months Old

    VIENNA, Va., March 13 /PRNewswire/ -- ZyLAB, an innovative developer of
Information Access Solutions, today announced findings from its second annual
e-mail management survey taken at the FOSE show.  Asked exclusively to
attendees from government organizations, the survey findings reveal that
although there are some improvements to managing e-mail, there is still quite
a bit of work to do to ensure these "records" are easily accessible when they
are required.
    In 2005, 100 percent surveyed responded that they believe e-mail is an
official "record" and that e-mail is a primary means of communication for
getting their jobs done.  Going on that premise in 2006, the survey focused on
how these records are being managed today.
    "How often do you back up your e-mail," was a question asked in 2005 and
again in 2006.  There was almost no change in the responses to this question -
in fact, there was a very slight decrease in the number of individuals that
claim to back up information on a daily basis - from 54 percent in 2005 to 52
percent in 2006.  The response of "never" backing up e-mail went from 24
percent in 2005 to 26 percent in 2006.  However, organizations are putting in
e-mail management polices as 70 percent said they have a policy in place
compared to 65 percent in 2005.

    A summary of the key findings:

     -- On Average, how many e-mails do you receive each day?  24 percent
        responded they receive less than 25 e-mails, 38 percent receive 26-50
        e-mails, and 38 percent receive more than 50 e-mails
     -- How often do you back up your e-mail?  52 percent said daily, 12
        percent weekly, 8 percent monthly, 2 percent yearly, and 26 percent
        never
     -- Does your organization have an e-mail management policy in place?  70
        percent said yes, 30 percent said no
     -- Can you easily search and find e-mail?  76 percent said yes
     -- Can you easily search and find e-mail that was sent to you over six
        months ago?  51 percent said yes, 49 percent said no

    "During the past 12 months we have seen an increase in e-mail management
policies yet many individuals seem to be ignoring them based on how often
people are backing up their e-mail," said Dr. Johannes Scholtes, President of
ZyLAB North America.  "Considering that we all agree that e-mail is an
official record, there needs to be an improvement on the ability to find this
information quickly, especially if it is over six month old.  Implementing
policies and associated information access technologies can aid in improving
this process.

    About ZyLAB
    With over 7,500 installations worldwide and over 350,000 users, ZyLAB has
a wide breadth of experience and knowledge across a variety of different
industries and business applications. Our clients include such US Government
organizations as the FBI, Department of Homeland Security, Department of the
Treasury, Department of Justice, SEC, Department of Agriculture, Department of
Commerce, IRS, Nuclear Regulatory Commission, Department of Labor, State
Department, Amtrak's OIG, Office of Personnel Management, Department of
Defense and all branches of the US military, as well as such well-known
companies as Anheuser-Busch, Dow Automotive, and Pacific Life Insurance
Company. The company is headquartered in Vienna, Virginia, and has offices in
the United Kingdom, Germany, Spain, France, the Netherlands, Singapore and
Australia to provide local service to its global client base. For more
information visit http://www.zylab.com.

    Media Contact:
    Evan Weisel
    Welz & Weisel Communications
    P: 703-323-6006
    evan@w2comm.com


SOURCE ZyLAB




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Related links:
  • http://www.zylab.com
    CONTACT:
    Evan Weisel of Welz & Weisel Communications
    for ZyLAB, +1-703- 323-6006, or evan@w2comm.com