Leading Enterprise Newsweekly's eXcellence Awards Honor the Best Enterprise
IT Products
SAN MATEO, Calif., March 20 /PRNewswire-FirstCall/ --
E.piphany, Inc. (Nasdaq: EPNY), a leading provider of customer relationship
management (CRM) software, announced today that eWEEK, the number one
enterprise newsweekly (http://www.eweek.com), has named E.piphany Service a winner in
the Customer Relationship Management category for the publication's second
annual eXcellence Awards program, which recognizes the best and most
innovative enterprise technology product releases in 2001. Winners were
honored at a special ceremony in early March at the Westin Copley Place Hotel
in Boston, Mass.
E.piphany Service, which is fully integrated with companies' sales,
marketing, and service functions, leverages real-time personalization and
fact-based understanding to help organizations deliver the high level of
services that customers come to expect. A panel of eWEEK Labs analysts and
eWEEK Corporate Partners awarded E.piphany Service with top honors based on
the solution's ease of integration into existing enterprise architectures,
analytical capabilities, reporting mechanisms, and speed of realized benefit
to customers. According to the publication, "Of all the contestants, E.piphany
best demonstrated how its solution enables companies to utilize
customer-driven data in all its forms to improve services provided to those
customers. The judges specifically focused on E.piphany's trend-setting
analytical capabilities, which show rich and detailed information."
"eWEEK provides news and analysis to help senior technology buyers make
the right purchasing decisions," said Eric Lundquist, editor-in-chief. "The
eXcellence Awards provide our readers with details on the very best IT
products available-products that exemplify the steady evolution of e-business
technologies."
"The eWEEK award further validates our continued leadership and innovation
in the CRM arena with E.piphany Service," said Roger Siboni, president and CEO
of E.piphany. "With E.piphany Service, companies get a powerful combination of
analytical and operational service capabilities for their call centers and Web
self-service environments and are able to realize ROI rapidly. We are pleased
that a leader like eWEEK recognizes the leadership of E.piphany."
About eWEEK
eWEEK is the essential technology information source for builders of
enterprise infrastructure. eWEEK enables readers to successfully evaluate,
deploy and leverage new technology solutions for competitive advantage. The
publication delivers to its readers breaking news, technology evaluations, and
strategic analysis on the technologies, platforms, and trends that impact
enterprise-wide computing. eWEEK reaches 445,000 enterprise technology buyers
who are evaluating and purchasing technology solutions for their company.
eWEEK delivers news, analysis and technology reviews in print weekly and on a
daily basis on the Web.
About Ziff Davis Media Inc.
Ziff Davis Media Inc. is the leading information authority for buying and
using technology. In the U.S., Ziff Davis Media publishes 13 industry-leading
business and consumer publications: PC Magazine, eWEEK, Ziff Davis Smart
Business, The Net Economy, CIO Insight, Baseline, Yahoo! Internet Life,
Electronic Gaming Monthly, Official U.S. PlayStation Magazine, Computer Gaming
World, GameNow, Pocket Games and XBox Nation. Ziff Davis Media publishes more
than 45 titles around the world through licensing agreements in 30 countries.
The company is also a developer of innovative web sites including PCMag.com
and ExtremeTech.com. It provides custom media solutions through Ziff Davis
Custom Media; industry analyses through Ziff Davis Market Experts; and
state-of-the-art Internet and technology testing through eTesting Labs. The
company also produces conferences, seminars and webcasts.
About E.piphany
E.piphany provides Smart CRM(TM) solutions for the largest global
enterprises. The company's integrated CRM suite, E.piphany E.6, is driven by
real-time intelligence to enable global businesses to better understand their
customers and take the optimal action to improve customer satisfaction,
increase revenue and reduce costs. E.piphany's Smart CRM system is built on
the industry's most advanced, Web-based, CRM platform, resulting in fast and
easy deployment and adoption. Leading companies, including more than 35% of
the Fortune 100, use E.piphany products to enhance their customers'
experience, enable organizational effectiveness and drive value. With
worldwide headquarters in San Mateo, California, E.piphany has regional
operations and offices throughout North America, Asia Pacific, Europe, Japan
and Latin America.
NOTE: E.piphany, E.6, Smart CRM, ActivePath and the E.piphany logo are
trademarks of E.piphany, Inc. All other trademarks are the property of their
respective owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
CONTACT:
Stacey McCarthy of Blanc & Otus,
+1-415-856-5116, or smccarthy@bando.com, for E.piphany; or Kim
Stocks, +1-650-356-5863, or kstocks@epiphany.com, or investors,
Todd Friedman, +1-650-356-3934, or tfriedman@epiphany.com, both
of E.piphany
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