Real-time online technical support available 24/5
MILPITAS, Calif., March 20 /PRNewswire-FirstCall/ -- Sipex Corporation
(OTC: SIPX.PK) today announced the launch of its online Live Chat Technical
Support, providing immediate access to live, online technical support
worldwide. This unique and innovative web-based tool is free, allowing for
improved communications between the customer and technical support personnel.
Customers can access the Live Chat Technical Support feature 24 hours a
day, Monday through Friday for immediate response regardless of where they are
physically located. Technical personnel are located in four time zones
globally. "We're proud to be the first in the industry to offer this service,"
says Dimitry Goder, Vice President of Applications at Sipex. "This brings the
Company to a whole new level of customer support, allowing us to immediately
respond to the customer, facilitating the design-in process. It is the essence
of Solved by Sipex."
Features of this program include the ability to send data files and
schematics as attachments, which then appear in an on-screen window for both
parties to reference during their chat. In addition, customers have the
ability to print and download the current session, as well as accessing
previous sessions. Sipex Live Chat Technical Support can be found at:
http://www.geolink-group.com/sipex/.
About Sipex Corporation
Sipex Corporation is a semiconductor company that designs, manufactures
and markets high performance, value-added analog integrated circuits (IC).
Sipex serves the broad analog signal processing market with interface, power
management and optical storage ICs for use in automotive, portable products,
computing, communications, and networking infrastructure markets. The company
is headquartered in Milpitas, California with additional offices in Belgium,
Canada, China, Germany, Japan and Taiwan. Sipex sells products direct and
through its distribution channels. For more information about Sipex, visit
http://www.sipex.com.
For additional information, contact:
Dimitry Goder, Manager Applications Engineering
Tel: 408-934-7500
Email: dgoder@sipex.com
SOURCE Sipex Corporation
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Related links:
http://www.sipex.com
Company News On-Call:
http://www.prnewswire.com/comp/111683.html
CONTACT:
Dimitry Goder, Manager Applications
Engineering of Sipex Corporation, +1-408-934-7500, or Email:
dgoder@sipex.com
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