DENVER, April 2 /PRNewswire-FirstCall/ -- On Thursday, April 1, First Data
(NYSE: FDC) experienced a computer hardware problem that affected MasterCard
and Visa transactions at Wal-Mart. In some instances, the problem resulted in
triplicate postings to consumer debit and credit card accounts.
First Data processed corrections to the affected accounts on Friday.
First Data opened a toll-free customer hotline at 1-888-893-0626 to assist
consumers.
First Data apologizes to Wal-Mart and its customers for the inconvenience.
About First Data
First Data Corp. (NYSE: FDC), with global headquarters in Denver, helps
power the global economy. As a leader in electronic commerce and payment
services, First Data serves approximately 3.5 million merchant locations,
1,400 card issuers and millions of consumers, making it easy, fast and secure
for people and businesses to buy goods and services using virtually any form
of payment. With 30,000 employees worldwide, the company provides credit,
debit, smart card and stored-value card issuing and merchant transaction
processing services; Internet commerce solutions; money transfer services;
money orders; and check processing and verification services throughout the
United States. The STAR Network offers broad PIN-secured debit acceptance for
millions of cardholders at more than 1.2 million retail locations and ATMS
nationwide. First Data also offers a variety of payment services in the
United Kingdom, Australia, Canada, China, Japan, Mexico, Spain, the
Netherlands, the Middle East and Germany. Its Western Union and Orlandi
Valuta money transfer networks include approximately 182,000 Agent locations
in more than 195 countries and territories. For more information, please
visit the company's Web site at http://www.firstdata.com.
SOURCE First Data
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Related links:
http://www.firstdata.com
CONTACT:
David Banks of First Data, +1-303-967-8057,
david.banks@firstdatacorp.com
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