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The Hartford Launches Internet-Based Self-Service Reporting to its Group Benefits Employer Customers

    SIMSBURY, Conn., April 13 /PRNewswire-FirstCall/ -- The Hartford Financial
Services Group, Inc. (NYSE: HIG) today announced that Internet-based self-
service reporting is now available nationwide to its group life and disability
insurance customers, providing them immediate online access to standard
reports that help them monitor and manage their group benefits plans.
    The self-service reporting capability is available through Employer
View(R), The Hartford's secure web site for its employer customers, who at any
time can access the most commonly requested status and activity reports. These
include medical underwriting status reports, reports that detail short-term
and long-term disability claim status, disability transaction details of
claims payments processed within the last month, and long-term disability
valuation, which provides the latest available reserve information for long-
term disability claims. Customers can request, view, print and download the
reports. Employers who became customers of The Hartford through the recent
acquisition of CNA's group life, accident and disability benefits business
will have access to self-service reporting when systems integration is
complete.
    "We're pleased to add this new capability to our comprehensive customer
information management services," said Terry Cohen, senior vice president and
director of Distribution and Customer Relationship Management for Hartford
Life's Group Benefits Division. "Self-Service reporting is just one more way
The Hartford helps its customers better understand and manage their employee
benefits programs. Combined with our customers' current ability to manage
individual records and our new analytic claim reporting packages
(AccountAbility(TM)), we are committed to continually making the management of
our programs easier and more efficient for our customers. We believe that this
will help us extend our leadership position in the marketplace," she said.

    The Hartford is a leading provider of group benefits through its
subsidiary, Hartford Life and Accident Insurance Company.
    The Hartford is one of the nation's largest investment management and
insurance companies, with 2003 revenues of $18.7 billion.  The company is a
leading provider of investment products, life insurance and group benefits;
automobile and homeowners products; and business property-casualty insurance.
    The Hartford's Internet address is http://www.thehartford.com.

    Some of the statements in this release may be considered forward-looking
statements as defined in the Private Securities Litigation Reform Act of 1995.
We caution investors that these forward-looking statements are not guarantees
of future performance, and actual results may differ materially.  Investors
should consider the important risks and uncertainties that may cause actual
results to differ.  These important risks and uncertainties include those
discussed in our Quarterly Reports on Form 10-Q, our 2003 Annual Report on
Form 10-K and the other filings we make with the Securities and Exchange
Commission.  We assume no obligation to update this release, which speaks as
of the date issued.

    Contact:  Media
              Kristin Flyntz
              860/843-4191
              kristin.flyntz@hartfordlife.com

              David Lafrennie
              860/843-6154
              david.lafrennie@hartfordlife.com


SOURCE The Hartford Financial Services Group, Inc.




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Related links:
  • http://www.thehartford.com
    CONTACT:
    Kristin Flyntz, +1-860-843-4191,
    kristin.flyntz@hartfordlife.com, or David Lafrennie,
    +1-860-843-6154, david.lafrennie@hartfordlife.com, both of The
    Hartford