The SeleCT Computer/Telephone Switch for Headsets Named Best of Show at the
 Computer Telephony 98 Conference & Exposition held in Los Angeles in March.

    NASHUA, N.H., April 17 /PRNewswire/ -- The SeleCT switch from GN
Netcom/Unex has been named Best of Show for the Computer Telephony 98
Conference & Exposition (CTExpo) by Call Center Magazine.  The show was held
in Los Angeles March 3-5.  Call Center Magazine chose products which will have
the most impact on improving call center operations for the best of show
awards.
    With the SeleCT switch a headset user can readily move from using the
telephone to working with multimedia, speech recognition, and voice-over-
Internet applications on the computer.  GN Netcom/Unex developed the SeleCT
switch in response to the customer's need to use computer telephony technology
with their existing telephone headsets and to protect future headset
investments as new applications bring voice to the PC workstation.  The SeleCT
switch is compatible with all GN Netcom/Unex products, including the wireless
headset, MPA Satellite.
    Call Center Magazine said, ". . .  You can take advantage of new products
like Dragon NaturallySpeaking Call Center Edition or other speech technology
systems without incurring the cost of replacing your current GN Netcom/Unex
equipment.  . . . you simply add the switch to your existing amplifier."
    "Development of computer telephony applications designed to improve call
center productivity and efficiency is a rapidly growing area," said David
Egenberger, senior product manager for GN Netcom/Unex.  "With SeleCT, call
center personnel can easily take advantage of these applications with just the
flip of a switch while still enjoying the hands-free benefits of their current
GN Netcom/Unex headsets."
    GN Netcom/Unex designs and manufactures the highest quality telephone
headsets and accessories in the telecommunications industry.  The company has
acquired a reputation for providing a wide selection of headsets with superior
sound quality, comfort, safety, and durability.  GN Netcom/Unex, a wholly-
owned subsidiary of GN Netcom, based in Copenhagen, Denmark, is a major
worldwide provider to the call center, professional, SOHO (Small Office/Home
Office), mobile communications, and OEM markets.  Headquarters and
manufacturing are based in Nashua, New Hampshire where facilities are ISO 9002
certified.  GN Netcom/Unex is a member of the Danish-based GN Great Nordic
Group.
    For more information on GN Netcom/Unex, call: 800-826-4656 or visit
http://www.gnnetcom.com.

Link to this page: