Experienced Executive Will Work With Regional Managers to Fulfill Adelphia's
Commitment to Exceptional Customer Service
GREENWOOD VILLAGE, Colo., April 17 /PRNewswire-FirstCall/ -- Adelphia
Communications Corporation (OTC: ADELQ) has named Ellen Filipiak Senior Vice
President for Customer Care, it was announced today by Adelphia President and
Chief Operating Officer Ron Cooper.
Ms. Filipiak, formerly Senior Vice President of the Florida region for
AT&T Broadband, will oversee all customer service initiatives including the
operation of Adelphia's national video call centers and Advanced Product Call
Centers. She will work closely with the Company's newly appointed regional
managers.
Ms. Filipiak, who will report directly to Mr. Cooper, has more than twenty
years of experience in the cable industry. Prior to her role at AT&T
Broadband, she held senior operational positions in the Southeast and Mid-
Atlantic regions at MediaOne, Continental Cablevision and United Cable
Television.
In announcing the appointment, Mr. Cooper said, "Ellen is an exceptionally
well-qualified addition to the Adelphia team. She has a long history of
providing first-rate service to customers and significant experience in all
areas of cable system operations. Ellen is the right person to work with our
regional executives to ensure that Adelphia's customers receive the
exceptional care they deserve."
Ms. Filipiak said, "I'm looking forward to working with Ron and the
regional managers to provide Adelphia customers with the high level of service
they have come to expect."
About Ellen Filipiak
Ellen Filipiak has extensive leadership experience in the cable and
broadband industries. Prior to her most recent role as Senior Vice President
of the Florida region for AT&T Broadband, Ms. Filipiak held management
positions at Pilot House Ventures, a Boston-based venture capital firm, and
Infinity Broadband.
From 1997 to 2000, Ms. Filipiak worked at MediaOne, most recently as
Senior Vice President of the Atlanta Region, a position in which she had
overall responsibility for the 625,000-customer region and played a key role
in the introduction of new services including digital video, high-speed data
and telephony. Before that, she spent more than six years as Continental
Cablevision's Vice President/District Manager for Florida's Broward and Miami-
Dade Counties. In that role, she reorganized the company to be more customer-
focused, integrated the operations across two counties, and doubled the
operating income in Broward County from 1990 through 1996.
About Adelphia
Adelphia Communications Corporation is the fifth-largest cable television
company in the country. It serves 3,500 communities in 32 states and Puerto
Rico, and offers analog and digital cable services, high-speed Internet access
(Adelphia Power Link), and other advanced services.
Cautionary Statement Regarding Financial and Operating Data
As a result of actions taken by the Rigas management of the Company: (a)
the Company has not yet completed its financial statements as of or for the
year ended December 31, 2002 and does not anticipate timely filing of its
Annual Report on Form 10-K as of and for the year ended December 31, 2002; (b)
the Company has not yet completed its financial statements as of or for the
year ended December 31, 2001, or received its independent public accountants'
report thereon or filed with the Securities and Exchange Commission (the
"Commission") its Annual Report on Form 10-K for the year ended December 31,
2001; (c) the Company's former independent public accountants, Deloitte &
Touche LLP, suspended their auditing work on the Company's financial
statements as of and for the year ended December 31, 2001 and withdrew their
audit report with respect to the year ended December 31, 2000; (d) the Company
has not yet completed its financial statements as of and for the three months
ended March 31, 2002, June 30, 2002 or September 30, 2002, or filed with the
Commission its Quarterly Report on Form 10-Q for the quarters ended March 31,
2002, June 30, 2002 and September 30, 2002; and (e) the Company expects to
restate its financial statements for the years ended December 31, 1999 and
2000, and its interim financial statements for 2001 and possibly other
periods. Effective March 4, 2003, the Company hired a new Chief Executive
Officer and President and Chief Operating Officer. The new Chief Executive
Officer replaced the interim Chief Executive Officer who, along with other
members of the current management team, took control of the Company in May
2002. Current management has retained new independent auditors and begun the
preparation of new financial statements for the periods in question; as a
result of certain actions of prior management that the Company has previously
disclosed, the Company is unable to predict at this time when such financial
statements will be completed. In addition, current management believes that
the public information provided by prior management on other matters of
interest to investors, such as the Company's rebuild percentage (the
percentage of the Company's cable television systems that the Company believes
have been upgraded to current standards), was unreliable. As a result, the
Company anticipates that it may have to supplement the financial and other
information contained in this Form 8-K and that such supplemental information
may be material.
Cautionary Statement Regarding Forward Looking Statements
This document includes forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933, as amended (the "Securities Act")
and Section 21E of the Securities Exchange Act of 1934, as amended (the
"Exchange Act"). All statements regarding Adelphia Communications Corporation
and its subsidiaries' (collectively, the "Company's") expected future
financial position, results of operations, cash flows, restructuring and
financing plans, business strategy, budgets, projected costs, capital
expenditures, competitive positions, growth opportunities, plans and
objectives of management for future operations and statements that include
words such as "anticipate," "if," "believe," "plan," "estimate," "expect,"
"intend," "may," "could," "should," "will," and other similar expressions are
forward-looking statements. Such forward-looking statements are inherently
uncertain, and readers must recognize that actual results may differ from the
Company's expectations. The Company does not undertake a duty to update such
forward-looking statements.
Actual future results and trends for the Company may differ materially
depending on a variety of factors discussed in the Company's filings with the
Commission, including its recently filed Current Reports on Form 8-K, the most
recently filed Quarterly Report on Form 10-Q, the Form 10-K for the year ended
December 31, 2000, and the most recent prospectus supplement filed under
Registration Statement No. 333-64224, under the section entitled "Risk
Factors" contained therein. Factors that may affect the plans or results of
the Company include, without limitation: (a) the Company's filing of a
petition for relief under Chapter 11 of the United States Bankruptcy Code; (b)
the results of litigation against the Company including the recently filed
civil complaint by the Commission and the potential for a criminal indictment
of the Company; (c) the effects of government regulations and the actions of
local cable franchise authorities; (d) the availability of debtor-in-
possession financing and surety bonds to support the Company's operations; (e)
the results of the Company's internal investigation and the matters described
above under "Cautionary Statement Regarding Financial and Operating Data"; (f)
actions of the Company's competitors; (g) the pricing and availability of
equipment, materials, inventories and programming; (h) product acceptance and
customer spending patterns; (i) the Company's ability to execute on its
business plans, to provide uninterrupted service to its customers and to
conduct, expand and upgrade its networks; (j) technological developments; (k)
matters relating to or in connection with the bankruptcy filing and
proceedings of Adelphia Business Solutions, Inc.; (l) changes in general
economic conditions and/or economic conditions in the markets in which the
Company may, from time to time, compete; (m) the movement of interest rates
and the resulting impact on the Company's interest obligations with respect to
its pre-petition bank debt; and (n) the delisting of Adelphia Communications
Corporation's common stock by Nasdaq. Many of such factors are beyond the
control of the Company and its management.
SOURCE Adelphia Communications Corporation
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Related links:
http://www.adelphiacom.com
CONTACT:
Eric Andrus of Adelphia Communications
Corporation, +1-877-496-6704
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