DUBLIN, Ireland, April 18 /PRNewswire/ -- Research and Markets
(http://www.researchandmarkets.com/reports/c15898 ) has announced the addition
of 2003-04 Online Finance Household Update: Image Is Everything (Particularly
For Checks, Statements, and Security) to their offering.
(Logo: http://www.newscom.com/cgi-bin/prnh/20040820/RESEARCH )
This Online Finance Household Update provides information on the following
topics:
- Check Imaging and Account-to-Account Transfers Top Growth Arenas
- Consolidated Statement-Viewing Builds Momentum, Doubling Biller-Direct
Growth Rate
- Statement-Viewing at Biller Sites Heads the List - of Today's
Finance/Payments Capabilities
- Slow or No-Growth Areas: Insurance, Lending and Quicken/Money Software
Javelin's Predicted Growth Areas for 2004-2005
- Online Consumer Usage of Account Alerts
- Importance of Security Benefits
A few years ago, online finance was all about access. These days, it's
becoming more about control and safety. During the past 12 months, online
households have gravitated to increased mobility of funds; easy, central
access to imaged checks and consolidated statements; and have placed increased
importance in security factors. Among an online populace now 75% comprised of
tenured (veteran) Internet users, fear rather than lack of interest is keeping
the vast majority from banking online.
Consider that in the last year, the largest movements to online banking
took place for capabilities available at only a fraction of all web sites. The
significance of the shifting tastes of consumers is understated by the data,
since universal availability of check imaging, FI-to-FI transfers and
consolidated statements will certainly greatly advance their overall
popularity and use in the future.
In 2004, online households continue to activate the simpler or frequent
aspects of online finance, such as banking and bill payment and presentment,
while avoiding more difficult and static capabilities, such as aggregation,
insurance, lending and Quicken or Money. Meanwhile, households decreased
their reliance on automated telephone systems. The significance of the rapid
and escalating use of several newer capabilities is even more dramatic when
you consider that many sites do not offer the ability to view check images,
see several billing statements at one site and transfer funds from one bank to
another. Person-to-Person payments users also significantly increased their
number, even though the number of online auction users (who comprise most P-
to-P payments users) expanded even more. Investment services - a business line
that enjoyed robust growth in the early years of online finance - is unique in
that its dampened use reflects overall available returns in that sector.
Telephone banking usage has declined as consumers increasingly turn to the
convenience and capabilities of Internet finance, yet it still remains an
indispensable part of a financial institution's access options. While the use
of financial alerts is still relatively low, we predict alerts - along with
viewing consolidated statements and check images - will head the list in our
2005 sequel.
For more information visit
http://www.researchandmarkets.com/reports/c15898
Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.com
Fax: +353 1 4100 980
SOURCE Research and Markets
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Related links:
http://www.researchandmarkets.com/reports/c15898
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20040820/RESEARCH
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Laura Wood, Senior Manager of Research and
Markets, press@researchandmarkets.com , or fax, +353-1-4100-980
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