SAN MATEO, Calif., May 6 /PRNewswire-FirstCall/ --
E.piphany (Nasdaq: EPNY), a provider of SmartCRM(TM), today announced that it
has been ranked as a market leader in META Group's recently released
METAspectrum(SM) for Customer Relationship Management (CRM) Application
Suites. META Group (Nasdaq: METG) is a leading research and consulting firm
that focuses on information technology and business transformation strategies.
"We are proud to receive this recognition from a leading industry analyst
firm," said Roger Siboni, president and CEO of E.piphany. "The META Group
report distinguishes our technology as one of the most comprehensive CRM
offerings available."
The new METAspectrum evaluation provides an objective assessment of
companies providing software, infrastructure, and services used to manage
customer relationships. METAspectrum ratings are based on a rigorous process
that leverages multiple input sources -- including primary end-user research,
vendor surveys and interviews, secondary source analysis, overall market data,
financial data, and industry-wide best practices -- to provide companies with
a fair evaluation of supplier strengths and weakness and a complete view into
each vendor's relative leadership position.
"The CRM Application Suites METAspectrum is a comprehensive assessment of
the CRM space," said Steve Bonadio, senior program director, META Group.
"Vendors were included in the analysis based on their adherence to META
Group's industry standard CRM ecosystem model and are rated across dozens of
strategic performance and presence criteria. We expect the CRM Application
Suites METAspectrum to dramatically improve an organization's ability to
affectively map their unique requirements to CRM software solutions."
About E.piphany
E.piphany provides Smart CRM(TM) solutions for the largest global
enterprises. The company's integrated CRM suite, E.piphany E.6, is driven by
real-time intelligence to enable global businesses to better understand their
customers and take the optimal action to improve customer satisfaction,
increase revenue and reduce costs. E.piphany's Smart CRM system is built on
the industry's most advanced, Web-based, CRM platform, resulting in fast and
easy deployment and adoption. Leading companies, including more than 35% of
the Fortune 100, use E.piphany products to enhance their customers'
experience, enable organizational effectiveness and drive value. With
worldwide headquarters in San Mateo, California, E.piphany has regional
operations and offices throughout North America, Asia Pacific, Europe, Japan
and Latin America.
NOTE: E.piphany, E.6, Smart CRM and the E.piphany logo are trademarks of
E.piphany, Inc. All other trademarks are the property of their respective
owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
CONTACT:
Press, Kim Stocks of E.piphany, Inc.,
+1-650-356-5863, or kstocks@epiphany.com; or Stacey McCarthy of
Blanc & Otus, +1-415-856-5116, or smccarthy@bando.com; or
Investor Relations, Todd Friedman of E.piphany, Inc.,
+1-650-356-3934, or tfriedman@epiphany.com
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