Program Helps Improve Agency Efficiency, Customer Service
PARSIPPANY, N.J., May 7 /PRNewswire/ -- Galileo International, Inc., a
leading global distribution services company and subsidiary of Cendant Corp.
(NYSE: CD), announced today that Alamo Rent-A-Car and National Car Rental,
both subsidiaries of ANC Rental Corporation, one of the world's largest car
rental companies, are upgrading both brands to Galileo's CarMaster(TM) Inside
Availability(R). Providing the highest level of connectivity, more than
75 percent of all car rental bookings on the Galileo global distribution
system are made through Inside Availability vendors. Alamo implemented the
program on April 15; National is expected to complete its upgrade in June
2003.
With CarMaster Inside Availability, Alamo and National will now provide
Galileo-connected travel agents with easy access to the same real-time rates
and availability as is displayed in their own reservation systems, further
improving the level of customer service. CarMaster Inside Availability also
eliminates the need for additional confirmation phone calls, thereby
increasing agency efficiency. Car rental companies receive the benefit of
dynamically controlled inventory, providing more flexibility and control over
pricing and availability.
"Inside Availability will provide Alamo and National with the strategic
functionality to dynamically control where, when and to whom we make our
products available as well as maximize our inventory and profitability," said
Travis Tanner, executive vice president ANC Rental Corporation.
"With a commitment to both service excellence and increased profitability,
Alamo and National are taking advantage of this powerful tool to drive costs
out and value in," said Michael W. McCormick, senior vice president of
Hospitality and Leisure Services, Cendant Travel Distribution Services
Division. "CarMaster Inside Availability streamlines the booking process for
travel agents, ensures rate accuracy and availability and enables car rental
companies to provide one-to-one marketing opportunities to maximize their
revenues. All of these factors translate to a noticeable improvement in
service excellence, resulting in increased sales and profitability."
About Galileo International
Galileo International is a global technology leader. Its core business is
providing electronic global distribution services for the travel industry
through its computerized reservation systems, leading-edge products and
innovative Internet-based solutions. Galileo is a value-added distributor of
travel inventory dedicated to supporting its travel supplier, agency and
corporate customers and, through them, expanding traveler choice. A subsidiary
of Cendant Corporation, Galileo is headquartered in Parsippany, New Jersey,
U.S.A., and has offices worldwide. Visit http://www.galileo.com.
About ANC
ANC Rental Corporation, headquartered in Fort Lauderdale, is one of the
world's largest car rental companies with annual revenue of approximately $2.4
billion in 2002. ANC Rental Corporation, the parent company of Alamo and
National, has more than 3,000 locations in 77 countries. Its more than 15,000
global associates serve customers worldwide with an average daily fleet of
more than 275,000 automobiles.
For More Information:
Jill Brenner Dawn Lyon
Galileo United States Cendant TDS
973.496.4127 973.496.5870
TDS.corpcom@cendant.com TDS.corpcom@cendant.com
SOURCE Galileo International, Inc.
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Related links:
http://www.galileo.com
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