Billing & OSS World's 2005 Excellence Award Honors CSG for an Outstanding Year
Across All Aspects of Its Business
ENGLEWOOD, Colo., May 10 /PRNewswire-FirstCall/ -- Leading global customer
care and billing solutions provider CSG Systems (Nasdaq: CSGS) today announced
that it has received Billing & OSS World's 2005 Excellence Award for "Best
Overall Company" in recognition of the company's unwavering commitment to its
customers, its strength and success in the global marketplace and a record
year in contract wins and overall customer satisfaction.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
For the past five years, Billing & OSS World's "Best Overall Company"
award has recognized a company that has proven leadership in its respective
market, has demonstrated market achievement, innovative product development
and has the endorsement of its customers.
Billing World & OSS Today cited CSG's key contract wins, global market
penetration including significant support in China and India, its proven track
record and intense focus on serving the needs of its customers as the main
factors for bestowing this honor upon CSG. The award presentation noted that
CSG's track record demonstrates that the company can support any type of
service provider, regardless of its size, location or the products it offers.
"Since the company's inception, CSG has maintained a steadfast commitment
to serving our customer's needs. In this evolving market where new networks,
services and consumer demands change the business landscape each day, it's
become more important than ever to deliver solutions that keep our customers
ahead of the curve," said Ed Nafus, president and chief executive officer of
CSG Systems. "We've been able to do that thanks to the hard work and
dedication of our employees and our long-term partnerships with our customers.
We share this award with them and thank Billing World for awarding CSG Systems
with this prestigious honor."
CSG's award entry focused on the company's efforts to support convergent
cable and telecom providers with both its Advanced Convergent Platform (ACP)
(TM) and its Kenan(R) FX framework, solutions designed to give service
providers the tools they need to deliver an excellent customer experience from
order, to customer service, to the final bill.
ACP is the evolution of CSG's billing and customer care assets that today
supports advanced technologies such as Voice over IP and On-Demand services
for the nation's leading broadband and satellite operators. During the past
year, CSG decoupled its customer self-care and workforce management
applications from ACP, enabling these solutions to be sold into new accounts
working independently of CSG's billing system, demonstrating both product
innovation and market leadership in these two strategic areas.
In addition, CSG's Kenan FX framework, including billing, customer care
and revenue-generating applications offered in a "plug and play" architecture
that enables service providers to choose only what they need, is considered by
many to be the most widely implemented product in the strategic and
high-growth Asia-Pacific region. For example, in China alone, CSG will soon
be supporting more than 40 million subscribers for its China Telecom
customers. The company has signed 33 instances of its Kenan FX platform since
its debut in 2004 and it has been instrumental in expanding CSG's footprint
worldwide.
The flexibility inherent in both of CSG's flagship solutions has enabled
the company to support its customers as they introduce new services, new types
of content and compete across multiple lines of business. The award credited
CSG with creating this effective combination of assets that has expanded its
dominant position in domestic broadband and has enabled the company to succeed
in strategic global markets.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve more telecommunications service providers in
more than 40 countries. CSG is a leader in next-generation billing and
customer care solutions for the cable television, direct broadcast satellite,
advanced IP services, next generation mobile, and fixed wireline markets.
CSG's unique combination of proven and future-ready solutions, delivered in
both outsourced and licensed formats, empowers its clients to deliver
unparalleled customer service, improve operational efficiencies and rapidly
bring new revenue-generating products to market. CSG is an S&P Midcap
company. For more information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Carrie Schafer, +1-303-804-4075,
carrie_schafer@csgsystems.com, or Liz Bauer, Investor Relations,
+1-303-804-4065, liz_bauer@csgsystems.com, both of CSG Systems
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