NICE, France, May 12 /PRNewswire-FirstCall/ -- Vitria (Nasdaq: VITR), a
leading provider of Business Process Integration solutions, will showcase
Vitria:OrderAccelerator(TM), its telecommunications integrated order
management solution at TeleManagement World (TMW) in Nice, May 17-19, 2005.
Vitria will be located at Booth 55.
Analysys, an independent research firm based in the UK, completed a study
for Vitria in which it surveyed more than 40 telecom operators in North
America and Europe and found that order management continues to present
significant challenges to them, particularly when introducing new products and
complex service bundles to customers.
In the survey, 80 percent of the respondents indicated that further
improvements were necessary to the order-to-cash process in order to attain
competitive differentiation and better financial results.
In addition, Analysys found that 60 percent of large and medium sized
operators are tracking and analysing order management standards, such as the
Enhanced Telecommunications Operations Map (eTOM) framework from the
TeleManagement Forum (TMF), as the basis of their order management approach;
however, only five percent are actively developing order management solutions
using these industry standards as they are waiting for fully tested solutions.
Vitria:OrderAccelerator is the industry's foremost generally available
solution and has been consistently proven in production at telecommunications
providers.
Vitria:OrderAccelerator implements the operational "best practices"
framework recommended by TMF in its eTOM model. Vitria's solution streamlines
and automates the extremely manual, order-related process flows that exist
across OSS and BSS systems and organizations, accelerating service delivery
and revenue capture, reducing manual processing costs and improving customer
service.
"Over 60% of the world's leading Telcos use Vitria:BusinessWare(TM). As
customer examples like sunrise in Switzerland, UPC and Slovak Telekom
demonstrate, Vitria enables customers to reap the benefits of real world
operational efficiency because Vitria implements the process frameworks
recommended by the TeleManagement Forum in its eTOM model," said John Maclean,
EMEA Marketing Director at Vitria.
About Vitria
Vitria Technology, Inc., a leading provider of business process
integration products and solutions, combines technology leadership with
industry expertise in healthcare and insurance, telecommunications,
manufacturing and financial services to dramatically improve strategic
business processes across systems, people and trading partners. These
solutions are built on the award-winning Vitria:BusinessWare(TM) Enterprise
Business Process Management suite. With offices around the world, Vitria's
customer base includes blue chip companies such as AT&T, Bell Canada,
BellSouth, Blue Cross Blue Shield Association, BP, BT, DaimlerChrysler
Leasing, Generali, Nissan, PacifiCare Health Systems, Reynolds & Reynolds, RBC
Financial Group, Sprint, U.S. Department of Defense and Veterans Health
Administration.
For more information call +1-408-212-2700, email info@vitria.com or visit
http://www.vitria.com.
NOTE: Vitria and BusinessWare are registered trademarks of Vitria
Technology, Inc. All other names may be trademarks of the companies with which
they are associated.
SOURCE Vitria Technology, Inc.
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Related links:
http://www.vitria.com
CONTACT:
Jocelyn Hollett of Chameleon PR,
+44-0-161-491-5498, or +44-0-7747-462-195, or
Jocelyn@chameleonpr.com, for Vitria
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