BT to Leverage Kenan FX Across Europe
LONDON, May 17 /PRNewswire-FirstCall/ -- Leading global customer care and
billing solutions provider CSG Systems (Nasdaq: CSGS) today announced that BT
has signed an agreement to deploy the newest version of CSG Kenan/BP to
support convergent telecommunications services across six operating units of
the company.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
Under the agreement, CSG will work closely with BT to upgrade six
deployments across the group to the newest version of Kenan/BP, part of the
Kenan FX framework. These operations include longstanding CSG customers BT
Retail, the UK's largest communications service provider to residential and
business markets with more than 20 million subscribers, as well as BT Global
Services in Germany, Spain, the Netherlands, Ireland and Italy.
When deployed within these operating units, CSG Kenan/BP will support a
wide array of wholesale and retail telecommunications services for some of the
largest commercial business and governmental agency customers across Europe,
including IP, fixed line local and long distance and broadband services.
In addition, the agreement also gives BT the flexibility to use the
Kenan/BP billing platform and to extend its use of the Kenan solution to
support other operations within BT Group.
BT's decision to upgrade all of its divisions currently supported by CSG
was based upon CSG's proven capabilities in supporting the needs of complex
corporate accounts, which represents a significant and growing segment of BT's
customer base. With Kenan/BP, BT's operating divisions can continue proven
abilities to support complex corporate account structures and ensure that
invoices are accurately billed to the appropriate account within an
organization.
"BT has used the Kenan billing solution for more than 10 years across
multiple services and countries. This latest agreement underscores our
commitment to CSG's Kenan solutions as an integral part of our long-term
billing strategy in supporting our customers with the best possible customer
experience and portfolio of services," said John Knights, director billing,
BT.
"CSG is proud to continue our longstanding partnership with BT by
delivering our newest billing solution," said Chris McGrady, acting managing
director, CSG Systems' Europe, Middle East and Africa region. "BT is an
important customer to us, and we look forward to entering a new phase of
collaboration as their business evolves."
About Kenan FX
Kenan FX brings together the world-class Kenan billing engine and revenue-
enabling solutions with new ordering and customer management products that
address an operator's needs throughout its relationship with a customer.
The products and modules available within Kenan FX are pre-integrated,
share a common look-and-feel for all customer-facing functions and use a
common middle layer architecture. This approach gives operators the
flexibility to choose solutions that best fit their business needs today while
preserving their freedom to quickly add complementary tools to address
emerging business models and specific business challenges.
Kenan FX is designed to serve the needs of the convergent global
telecommunications marketplace, including next generation mobile, wireline,
broadband and IP service providers.
About BT
BT is one of the world's leading providers of communications solutions
serving customers in Europe, the Americas and Asia Pacific. Its principal
activities include networked IT services, local, national and international
telecommunications services, and higher-value broadband and internet products
and services.
BT consists principally of three lines of business:
* BT Retail, providing a comprehensive range of communications and
related services to more than 20m UK consumers and businesses.
* BT Wholesale, providing network services and solutions within the UK
to more than 600 fixed and mobile operators and service providers
including the provision of broadband and private circuits.
* BT Global Services, providing networked IT services to meet the needs
of multi-site organisations globally. BT Global Services operates in
more than 130 countries and also offers international carrier
services.
In the year ended 31 March 2004, BT Group's turnover was 18,519 pounds
Sterling million with profit before goodwill amortisation, exceptional items
and taxation of 2,013 pounds Sterling million.
BT Group plc is listed on stock exchanges in London and New York. British
Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and
encompasses virtually all businesses and assets of the BT Group. For more
information, visit http://www.bt.com/aboutbt.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve telecommunications service providers in more
than 40 countries. CSG is a leader in next-generation billing and customer
care solutions for the cable television, direct broadcast satellite, advanced
IP services, next generation mobile, and fixed wireline markets. CSG's unique
combination of proven and future-ready solutions, delivered in both outsourced
and licensed formats, empowers its clients to deliver unparalleled customer
service, improve operational efficiencies and rapidly bring new revenue-
generating products to market. For more information, visit our website at
http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
http://www.bt.com/aboutbt
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Clare Goodwin, +44 020 7004 1602,
clare_goodwin@csgsystems.com, or Investor Relations, Liz Bauer,
+1-303-804-4065, liz_bauer@csgsystems.com, both of CSG Systems
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