New Point-of-Sale Systems Reduce Customer Checkout Time and Significantly
Improve Rebate Procedures
ITASCA, Ill., May 26 /PRNewswire/ -- In a step to make shopping faster for
busy customers, OfficeMax(R), one of the nation's largest office supply
retailers, recently announced it has installed new register systems in its
stores nationwide that provide even better customer service via an improved
rebate system and faster checkout times.
The new system prints complete product rebate instructions and purchase
information directly onto a customer's receipt. Customers no longer have to
refer to a booklet containing rebate information to find the correct forms and
requirements, which helps simplify the rebate application process. The new
registers, in addition to being more precise and user-friendly, significantly
reduce customer checkout time. The new systems have been installed in all of
OfficeMax's nearly 1000 retail stores.
"The new point-of-sale systems at OfficeMax are a direct reflection of our
commitment to deliver an unparalleled customer service experience," said Gary
Peterson, president of OfficeMax retail operations. "We know that no customer
wants to wait, either in a checkout line or to receive product rebates. With
our new system, OfficeMax is continuing to find ways to save our busy
customers more time."
The new point-of-sale technology joins other OfficeMax innovations that
improve the customer's shopping experience, including a new store design to
help customers find what they need quickly and easily, and boundless service,
where employees outfitted with headsets offer faster and better customer
service without typical departmental boundaries.
About Boise Office Solutions and OfficeMax
Boise Office Solutions, a leader in business-to-business office product
solutions, has combined with OfficeMax, a leading office products retailer, to
provide office supplies, technology products and solutions, paper, and
furniture to large, medium, and small businesses and consumers. The combined
business serves all customers through direct sales, catalogs, Internet, and
nearly 1,000 superstores. Combined, the business had revenues of $8.3 billion
in 2003, more than 40,000 employees, and more than 1,000 retail outlets. Boise
Office Solutions is a division of Boise Cascade Corporation (NYSE: BCC).
About Boise Cascade Corporation
Boise, headquartered in Boise, Idaho, provides solutions to help customers
work more efficiently, build more effectively, and create new ways to meet
business challenges. We own or control more than 2 million acres of
timberland, primarily in the United States, to support our manufacturing
operations. Boise had sales of $8.2 billion in 2003. Visit the Boise Web site
at http://www.bc.com .
OfficeMax Contact Media Contact
Bill Bonner Cari Trayner, Bader Rutter & Associates
630 438 8584 262 784 7200
SOURCE Boise Office Solutions
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Related links:
http://www.boiseoffice.com
http://www.bc.com
Company News On-Call:
http://www.prnewswire.com/comp/115342.html
CONTACT:
Bill Bonner of OfficeMax, +1-630-438-8584, or
Media, Cari Trayner of Bader Rutter & Associates, +1-262-784-7200
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