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'Get Serious' on Best Practices for Overdraft Programs, Legal Expert Tells C.U. and Banking Executives

    AUSTIN, Texas, May 26 /PRNewswire/ -- Recently issued Interagency Guidance
on best practices for checking and ATM overdraft programs is "warranted and
worthwhile to curtail abusive programs that hurt accountholders," says a
leading attorney on regulations affecting retail financial services.
    Oliver Ireland, a partner in the Financial Services Practice Group of
Morrison & Foerster, LLP, Washington, D.C., addressed separate sessions of
banking and credit union executives during the 2005 Floyd Forum Leadership in
Austin earlier this month.  His message to both was emphatic: "Protect
yourselves.  Understand regulatory issues affecting overdraft programs."
PHOTO URL: http://www.mofo.com/attorney/individual.asp?Ireland8708
    Ireland's practice focuses primarily on retail financial services
including electronic commerce, compliance with Federal Reserve regulations,
the Fair Credit Reporting Act, E-SIGN, the U.S. Patriot Act, and telemarketing
rules.  His practice also encompasses all types of payment transactions,
including compliance with NACHA rules and bank regulatory issues.
    He defined Regs B, E, Z, DD and the Fair Trade Commission Act and walked
the audience through the finer points of the Interagency Guidance on overdraft
(courtesy pay, bounce protection) programs, issued in February by the Federal
Reserve Board, the Federal Deposit Insurance Corporation, the National Credit
Union Administration and the Office of the Comptroller of the Currency.
Guidance applies to most, but not all financial institutions.  "The Office of
Thrift Supervision issued its own guidelines, not as rigorous as the other
agencies.
    "An overdraft program may be deemed credit covered by the general
prohibition of Regulation B," he noted, and Reg B implements the Equal Credit
Opportunity Act, which prohibits creditors from discriminating.
    Ireland previously served as Associate General Counsel (AGC) of the Board
of Governors of the Federal Reserve System; as V.P. and AGC of the Federal
Reserve Bank of Chicago and as Attorney for the Federal Reserve Bank of
Boston.  He was responsible for drafting or interpreting numerous Fed
regulations including the Gramm-Leach-Bliley privacy rules, rules implementing
the Expedited Funds Availability Act, rules on money laundering, capital
requirements, reserves and interest on deposits.
    The speaker outlined a veritable "alphabet soup" of federal laws,
regulations and organizations (FTC, TILA, ECOA, TISA, EFTA) applicable to the
fast-growing programs popular with financial institutions (FIs), which view
the non-interest income as a stabilizing factor in their revenue projections.
"States laws may also be applicable, including usury and criminal laws, and
UDAP," he warned.
    Ireland said authorities and consumer groups have multiple concerns about
poorly managed overdraft programs.  Among them: "FIs may have promoted the
service so that consumers believe it is a line of credit.  Marketing practices
may encourage consumers to overdraft their accounts -- leading consumers to
believe overdrafts always will be paid, when FIs reserve the right not to pay
some overdrafts."
    Additionally, "Free account" statements may lead consumers to believe the
service has no fee.  Some FIs may not clearly disclose that the program may
cover instances where the account may be overdrawn other than by check, such
as an ATM or point-of-sale transaction.  Some FIs may include overdraft
protection amounts in a disclosure of the "account balance" without
identifying it as such.
    Another concern is when "the FI knows that the transaction will trigger an
overdraft fee, such as at a proprietary ATM, and the FI chooses not to alert
the consumer prior to completion of the transaction of the fee and allow the
consumer to cancel the transaction," he said.
    High on his list of admonitions to those institutions with defined and
communicated overdraft programs were:

     *  Alert consumers before a transaction triggers fees.
     *  Prominently distinguish balances from overdraft funds availability.
     *  Provide election or opt-out service to accountholders.
     *  Promptly notify consumers of overdraft program usage each time.
     *  Consider daily limits on the consumer's costs.
     *  Monitor overdraft protection program usage.
     *  Fairly report usage.

    The attorney carefully covered the nuances in the Truth in Lending and
Truth in Savings (DD) acts that apply or could apply to programs covering
insufficient funds (NSF) items.  He reminded the audiences that Changes to Reg
DD have not been published, but are forthcoming from the Fed.

    John M. Floyd & Associates (http://www.JMFA.com ) of Baytown (Houston),
Texas, sponsored the week-long Floyd Forum, held at the Barton Creek Resort &
Spa in Austin in May.  The performance improvement firm, founded in 1972, is
nationally known for its creation of the automated overdraft privilege
program.  It has implemented nearly 1,000 variations of its JMFA Overdraft
Privilege(SM) program.

    FOR MORE INFORMATION OR INTERVIEWS:
    Steve Swanston, EVP-Sales, John M. Floyd & Associates, Baytown, TX,
800-809-2307; Steve.Swanston@JMFA.com; http://www.JMFA.com
    Preston F. Kirk, APR, Kirk Public Relations, Austin, TX, 830-693-4447;
kirk@281.com


SOURCE John M. Floyd & Associates




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Related links:
  • http://www.JMFA.com
  • http://www.mofo.com/attorney/individual.asp?Ireland8708
    CONTACT:
    Steve Swanston, EVP-Sales of John M. Floyd &
    Associates, +1-800-809-2307, or Steve.Swanston@JMFA.com ; or
    Preston F. Kirk, APR of Kirk Public Relations, +1-830-693-4447,
    or kirk@281.com , for John M. Floyd & Associates