REDWOOD CITY, Calif., June 5 /PRNewswire-FirstCall/ -- SupportSoft,
Inc. (Nasdaq: SPRT), a leading provider of Real-Time Service Management
(RTSM(TM)) software, will discuss at this week's GLOBALCOMM conference the
market conditions and requirements for successful next-generation
residential gateway management, contributing to a great customer experience
with new triple play services in the home.
With the rise of the multi-device, multi-service and digitally
connected household, broadband service providers must be able to deliver
timelier, more reliable and more cost-efficient customer service than ever
before. SupportSoft's Marc Itzkowitz will lead the IEC Communications Forum
entitled, "Home Gateway Management: Critical Point of Success or Failure?"
on Wednesday, June 7th at 11:30 a.m. CDT.
GLOBALCOMM 2006 will feature three days of comprehensive programming
offered by the International Engineering Consortium's (IEC) Communications
Forums. GLOBALCOMM provides the latest analysis of the technology,
regulatory and business advancements that are driving the communications
industry -- including the IP network evolution, wireless-wireline
convergence, inter-modal competition, video, content and asset management
and critical infrastructure protection (security), among other critical
issues.
WHAT: Plenary Panel: "Home Gateway Management: Critical Point of
Success or Failure?"
WHO: Marc Itzkowitz, Director of Product Management and Marketing,
SupportSoft
David James, Director, Broadband Services Products, NETGEAR
John Lee, Vice President and General Manager, Hosted Services,
Hostway Corporation
Mark Nietubyc, Global Operator Marketing, Siemens
WHERE: GLOBALCOMM 2006
McCormick Place
Chicago, IL
For more information, visit http://www.globalcomm2006.com/
WHEN: Wednesday, June 7th 11:30 a.m. - 12:45 p.m. CDT
About SupportSoft
SupportSoft is a leading provider of Real-Time Service Management
(RTSM(TM)) software designed to automatically resolve IT technical problems
for enterprises and enable triple play service automation for VoIP, IPTV or
broadband delivery by service providers to their customers. Digital service
providers benefiting from SupportSoft solutions include Belgacom,
BellSouth, Bharti, Charter Communications, Comcast Communications, Cox
Communications, The Carphone Warehouse, Time Warner, TeliaSonera, UPC and
Verizon. Enterprises that have licensed SupportSoft software for IT
requirements include ADP, Bank of America, BT, Kimberly-Clark, Procter &
Gamble, Sony, Symantec and Thomson Financial. Managed service providers
that utilize the Company's solutions to provide outsourced services to
their enterprise customers include CGI, CompuCom, CSC and IBM Global
Services. For more information visit http://www.supportsoft.com/.
SOURCE SupportSoft, Inc.
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Related links:
http://www.supportsoft.com/
CONTACT:
Jennifer Massaro of SupportSoft, Inc.,
+1-650-556-8596, or jennifer.massaro@supportsoft.com
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