CHICAGO, June 5 /PRNewswire-FirstCall/ -- Alcatel (NYSE: ALA; Paris:
CGEP.PA) today announced the North American availability of its 5530
Network Analyzer (NA), an advanced DSL diagnostic, optimization and
analysis software tool. The Alcatel 5530 NA provides proactive quality
management and expert diagnostics to continuously ensure the quality of
services delivered over broadband access lines. Alcatel specifically
designed the 5530 NA as a multi-vendor solution to support the successful
deployment of value-added triple play broadband access services.
"With strong customer demands in a quality sensitive environment, it is
essential for us to be able to diagnose, analyze and resolve network
problems quickly in order to improve service quality and reduce customer
care costs," said Mats Sandvik, CEO Ventelo Sweden. "Our subscribers demand
high service quality and expect quick problem resolution, and with the
implementation of Alcatel's Network Analyzer we have been able to not only
meet this demand, but exceed customer expectations."
In the race to ramp-up their market share, service providers have tried
to differentiate mainly on access speeds and compelling new services such
as IPTV. In doing so, they realize that service quality is a major
consideration as increased bandwidth and service demand continue to push
DSL lines to their limits -- impacting service quality and operational
costs. The Alcatel 5530 Network Analyzer is unique in that it is a
real-time automated troubleshooting tool that continually monitors network
performance and is capable of detecting faults before customers see them.
With the Network Analyzer, service providers are able to reduce operational
costs while providing their customers with the highest level of service.
"As the world leader in broadband access products and solutions,
Alcatel has a deep understanding of the operational challenges our
customers face," commented Mike Dobbs, senior vice president of Alcatel's
access network activities in North America. "This innovative software tool
translates into concrete operational benefits for our customers, including
reduced operations cost, shorter problem resolution time and improved
customer satisfaction."
More than 20 service providers have already realized the benefits of
the Alcatel 5530 Network Analyzer, including KPN (Netherlands), Iceland
Telecom, Shaanxi Telecom (China) and Scarlet (Belgium and the Netherlands).
Alcatel will be providing a demonstration of the 5530 Network Analyzer
during Globalcomm at the Alcatel booth, number 51018.
About Alcatel
Alcatel provides communications solutions to telecommunication
carriers, Internet service providers and enterprises for delivery of voice,
data and video applications to their customers or employees. Alcatel brings
its leading position in fixed and mobile broadband networks, applications
and services, to help its partners and customers build a user-centric
broadband world. With sales of EURO 13.1 billion and 58,000 employees in
2005, Alcatel operates in more than 130 countries. For more information,
visit Alcatel on the Internet: http://www.alcatel.com
SOURCE Alcatel
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Related links:
http://www.alcatel.com
http://www.globalcomm2006.com
CONTACT:
press, Charlie Guyer, +1-978-257-3490, or
Charlie.guyer@alcatel.com , or Regine Coqueran,
+33-0-1-40-76-49-24, or regine.coqueran@alcatel.com , or Stephane
Lapeyrade, +33-0-1-40-76-12-74, or stephane.lapeyrade@alcatel.com
, or investor relations, Pascal Bantegnie, +33-0-1-40-76-52-20,
or pascal.bantegnie@alcatel.com , or Nicolas Leyssieux,
+33-0-1-40-76-37-32, or nicolas.leyssieux@alcatel.com , or Maria
Alcon, +33-0-1-40-76-15-17, or maria.alcon@alcatel.com , or
Charlotte Laurent- Ottomane, +1-703-668-7016, or
charlotte.laurent-ottomane@alcatel.com , all of Alcatel
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