Latest Version of CSG ICMS Enables Operator to Support Customers With
Differentiated Service
ENGLEWOOD, Colo., June 21 /PRNewswire-FirstCall/ -- CSG Systems
(Nasdaq: CSGS), a leading global provider of customer care and billing
solutions, today announced that GTA, a local exchange carrier providing
telecommunications services on the island of Guam, has successfully deployed
the latest version of CSG(R) ICMS.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO )
The upgrade to CSG's newest version of ICMS supports the operator's
transformation from a government entity to a privately-held telecommunications
operator. GTA, which has used the ICMS platform since 1999, sought to upgrade
its billing systems in order to prepare for privatization, which became
effective Jan. 1.
In addition to the ICMS upgrade, GTA will leverage CSG's print and mail
services to produce monthly statements for its 40,000 subscribers and also
will leverage complementary solutions offered by CSG partner Sateri Systems to
provide electronic bill presentment and online customer service.
"CSG and its partner Sateri have been very supportive in GTA's transition
from a government entity to a private telecommunications company," said Bob
Taylor, President and Chief Executive Officer of GTA. "By upgrading our ICMS
billing platform, GTA is better equipped to meet the needs of our customers
and deliver innovative telecommunications services. GTA was impressed with
success of the ICMS upgrade, which has paved the way for us to add more
features, functions and new services. CSG completed the project ahead of
schedule, which greatly accelerated GTA's timeframe for its market launch."
"CSG is proud to continue its partnership with GTA as it evolves from a
government-owned entity to a privately-held company," said Mike Wofford,
President of plaNET Consulting. "We look forward to continuing to enable GTA
to leverage its enhanced ICMS platform to support new services and deliver
high customer satisfaction."
CSG(R) ICMS is an advanced, multi-service solution spanning customer care,
provisioning, billing, inventory management, facilities management and more.
Based on the IBM eServer iSeries platform, CSG(R) ICMS offers operators the
choice of a multi-service (wireline, wireless, cable television, data services
and Internet services), or a single line of business system.
With pre-integrated modules that handle virtually every aspect of the
customer care and billing process, operators can reduce cost of operations,
capture new revenues faster and increase customer satisfaction. CSG(R) ICMS
currently serves more than 40 customers in 20 countries around the world in
the broadband, wireline and wireless voice and data telephony markets.
About CSG Systems
With worldwide headquarters in Denver, Colo., CSG Systems is a subsidiary
of CSG Systems International, Inc. (Nasdaq: CSGS) Serving telecommunications
service providers in over 40 countries, CSG is a leader in next-generation
billing and customer care solutions for the cable television, direct broadcast
satellite, advanced IP services, next generation mobile, and fixed wireline
markets. CSG's unique combination of proven and future-ready solutions,
delivered in both outsourced and licensed formats, empowers its clients to
deliver unparalleled customer service, improve operational efficiencies and
rapidly bring new revenue-generating products to market. For more
information, visit our website at http://www.csgsystems.com.
About Sateri Systems Inc.
Based in Bellaire, TX, Sateri Systems provides first-class system
integration services and products to the telecommunications industry. Our
world-wide customers benefit from our innovative service methodologies and
rely on our ability to consistently deliver exceptional results on time and on
budget. To complement CSG's ICMS product, Sateri Systems offers a fully
integrated comprehensive bill presentation and payment solution SASINbp. For
more information, visit our website at http://www.saterisystems.com
For more information, contact:
Carrie Schafer
CSG Systems
Phone: +1 (303) 804-4075
E-mail: carrie_schator@csgsystems.com
Liz Bauer
CSG Systems
Phone: +1 (303) 804-4065
E-mail: liz_bauer@csgsystems.com
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
http://www.saterisystems.com
Photo Notes:http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Carrie Schafer, +1-303-804-4075,
carrie_schator@csgsystems.com m, or Liz Bauer, +1-303-804-4065,
liz_bauer@csgsystems.com, both of CSG Systems
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