Michelle Shepherd will succeed Hogan as Northeast Division Executive
CHARLOTTE, N.C., June 21 /PRNewswire/ -- Bank of America today
announced the appointment of Mark Hogan as president, Small Business
Banking. In this newly created role, Hogan will report to Liam McGee,
president of Global Consumer and Small Business Banking.
(Logo: http://www.newscom.com/cgi-bin/prnh/20050720/CLW086LOGO-b )
This appointment underscores and builds upon the bank's focus on its
rapidly growing small business customer base, and follows its recent
introduction of several innovative new online financial management tools
for small business owners. With more than 4.9 million small business
customers today and three out of four small U.S. businesses operating in
its markets, Bank of America is uniquely positioned to understand the
issues small business owners face.
As Small Business Banking president, Hogan will take leadership of all
Small Business products and distribution, including the Merchant Services
sales force and Small Business specialists in the bank's franchise of
nearly 5,800 banking centers. "The time is right for Bank of America to
further assert itself and capture the significant small business growth
opportunity," McGee said. "We've made tremendous progress in our markets,
as demonstrated by strong small business sales and loan growth, and recent
product innovations like Free Online Payroll and Business 24/7," said
McGee.
Hogan most recently served as Northeast Division executive. Hogan
joined the bank in 1986 and has held numerous roles in both the Consumer
and Commercial banking. Prior to being named Northeast Division executive,
he served as the New England Consumer Banking executive.
"Mark's success leading sales, customer delight and associate
satisfaction improvements in the Northeast through two years of integration
is a strong foundation for this assignment," McGee said. "He is an
enterprise thinker with the leadership abilities, strategic skills and
competitive drive to develop Small Business Banking into a growth engine
for Bank of America."
Succeeding Hogan as Northeast Division executive will be Michelle
Shepherd. In this role, Shepherd will report to McGee and will oversee the
Northeast division's more than 1,500 banking centers from Maine to
Delaware, including key markets such as Boston, New York, Philadelphia,
Hartford and Providence. Shepherd will also continue to serve as senior
privacy executive. In this position, Shepherd co-chair's the Information
Protection and Privacy Steering Committee and is responsible for
coordinating and overseeing Bank of America's privacy policies and
procedures throughout the company.
In her most previous role, Shepherd served as Group Management
executive in the bank's Card Services division, responsible for affinity
and financial institution relationships. Shepherd has broad experience in a
number of operating areas, including customer satisfaction, collections,
credit and strategic planning. From 1994 to 1996, she was responsible for
MBNA Europe's affinity business.
"Michelle brings great leadership and innovation skills to the banking
center channel," McGee said. "Her key role in MBNA's groundbreaking work
with affinity groups gives us a creative leader in the field with product
and multi-channel experience."
About Bank of America
Bank of America is one of the world's largest financial institutions,
serving individual consumers, small and middle market businesses and large
corporations with a full range of banking, investing, asset management and
other financial and risk-management products and services. The company
provides unmatched convenience in the United States, serving more than 38
million consumer and small business relationships with more than 5,800
retail banking offices, more than 16,700 ATMs and award-winning online
banking with 15 million active users. Bank of America is the No. 1 overall
Small Business Administration (SBA) lender in the United States and the No.
1 SBA lender to minority-owned small businesses. The company serves clients
in 150 countries and has relationships with 97 percent of the U.S. Fortune
500 companies and 79 percent of the Global Fortune 500. Member FDIC. Bank
of America Corporation stock (NYSE: BAC) is listed on the New York Stock
Exchange.
SOURCE Bank of America
back to top
Related links: http://www.bankofamerica.com
Photo Notes:http://www.newscom.com/cgi-bin/prnh/20050720/CLW086LOGO-b AP Archive: http://photoarchive.ap.org PRN Photo Desk, photodesk@prnewswire.com
CONTACT: Tara Burke of Bank of America, +1-203-758-1270, or tara.a.burke@bankofamerica.com
|