TORONTO/CHICAGO, June 22 /PRNewswire/ - Insurance Systems Inc. (ISI), a
Toronto-based software solutions provider to the global insurance industry,
announced today that the largest mono-line plate glass insurer in the United
States has signed an agreement to implement the WebWriter BackOffice system
and a comprehensive internet portal for its national insurance operations.
Established in 1991 and with a head office in Westchester, Illinois and
branches in New York and Florida, USPlate Glass Insurance Company is an AM
Best "A-" (Excellent) rated insurer. The company provides specialized glass
insurance coverage for commercial markets as well as condominium, hotel and
special group packages. USPlate also offers 24-hour emergency claims handling
through its affiliate, Massplate Agency.
Stated Joel Cohen, President of USPlate, "We evaluated more than thirty
systems before making a decision; none of them had the flexibility, web-based
capabilities or full-scale accounting functionality that WebWriter offered.
ISI's team truly impressed us with their understanding of our unique niche
business and their willingness to design a full-scale solution encompassing
much more than simple policy issuance and claims handling." He added, "The
rules-based engine and modular design will enable us to handle customer
relationship management; integrate with our e-mail, fax, and telephony
services; and lead us to a completely paperless office."
USPlate has a national network of clients, claims adjusters, glaziers and
more than 6,000 brokers which will conduct business through the comprehensive
internet portal developed by ISI. The portal allows users to obtain
quotations, issue policies as well as file, monitor and adjudicate claims.
The portal is integrated into ISI's WebWriter BackOffice enterprise
system, a software solution for property and casualty insurers which
facilitates all key back office workflow procedures including accounting,
reinsurance and claims. The unique design of the system allows for fast
implementation while reducing total cost of ownership by simplifying system
administration.
"Not only will the system allow USPlate to improve its already industry-
leading customer service and claims service levels, but it will provide a
solid platform for the company to exceed its growth targets" commented Terry
Neilson, President and CEO of ISI. Neilson added, "We are extremely excited to
form such a great partnership with a company that is a real industry pioneer
like USPlate."
ISI has a diverse client base of property and casualty insurers
throughout North America, South America and the Caribbean. The company was
recently ranked 17th in the annual PROFIT 100 ranking of Canada's Fastest-
Growing Companies by PROFIT: Your Guide to Business Success.
About Insurance Systems Inc.
Insurance Systems Inc. (ISI) was founded in 1997 to design and build
solutions for insurance companies. Clients include multinational insurers in
North America, Europe and the Caribbean. ISI has 25 employees and is
headquartered in Toronto, Ontario, Canada with branch offices in London,
Ontario and Trinidad. For more information, visit http://www.insurancesystems.ca.
SOURCE Insurance Systems Inc.
back to top
CONTACT: Dave Hanley, Marketing Manager, Insurance Systems Inc., (416) 249-2260, http://www.insurancesystems.ca
|