PITTSBURGH, June 26 /PRNewswire/ -- Vocollect, Inc. today highlighted
how its voice applications address the most urgent imperatives for
optimizing supply chain operations, as outlined in a recent study by
respected research firm the Aberdeen Group, a Harte-Hanks Company. The
global study of more than 150 companies pointed to several key actions that
best-in-class companies are taking to maximize the delivery of
organizational value across their supply chain operations.
The study, which surveyed distribution center/supply chain leadership
across multiple industries and countries, was sponsored by Vocollect,
Manhattan Associates, C3 Solutions and Forte. The four imperatives survey
respondents identified as top priorities were: 1) make the distribution
center (DC)/warehouse more flexible and agile as business needs change, 2)
improve labor efficiency, 3) improve visibility to warehouse activities and
inventory and order status, and 4) improve throughput.
"Vocollect Voice is a proven tool in addressing each of these business
imperatives," said Roger Byford, Vocollect Chairman and CEO. "Through more
than 20 years of operation in over 35 countries, time and again, our
customers tell us that Vocollect Voice helps them manage their resource
risk and deliver exceptional performance results. Vocollect Voice offers
the only end-to-end integrated system for driving voice at work, assuring
customers they will receive the highest levels of capability, reliability
and flexibility," he said.
Vocollect Voice addresses the four imperatives cited in the study in
the following ways:
-- Make the DC/warehouse more flexible and agile as business needs
change - The flexibility and configurability of Vocollect Voice helps
operations more quickly and easily derive accuracy and productivity
benefits, with flexibility and scalability that is essential for
diverse businesses.
-- Improve labor efficiency - With the ergonomic benefits of Vocollect
Voice, workers' eyes and hands are left free to focus on the task at
hand, thus enhancing overall efficiency and safety. Many customers also
experience training time reductions of as much as 50 percent, and more
effectively employ seasonal workers by getting them productive quickly.
-- Improve visibility to warehouse activities and inventory and order
status - Vocollect Voice allows a two-way dialogue between DC teams and
customers' WMS, ERP, or inventory management systems and other
distribution technologies. This monitoring of distribution activities
in real time ensures greater ability to adjust orders as customer needs
dictate.
-- Improve throughput - Customers using Vocollect Voice have experienced
performance gains as high as 30 percent and accuracy improvements as
high as 60 to 80 percent. More on-time and accurate deliveries because
of improved DC/warehouse efficiencies ensure greater customer
satisfaction.
"Voice integration and device costs have decreased over time and
allowed DC/warehouse managers to bring entire workforces online in a matter
of weeks," said Bob Shecterle, Aberdeen SVP/Group Director - Research. "Not
only has voice driven improvements in order selection; we see many
DC/warehouse managers deploying voice into all operations, including
receiving, put-away, cycle-counting, replenishment, loading and
cross-docking. By combining the business rules and value of the WMS with
voice recognition capability, the interleaved/cross-trained workforce is
more flexible, more agile, and moving at greater speed than the average
DC/warehouse."
For a free copy of the study, visit
http://www.vocollect.com/agilelogisticsnr.
About Vocollect
Vocollect's world-standard integrated voice applications deliver
reliable, flexible and proven performance gains in productivity, accuracy,
cost reduction and worker satisfaction for mobile employees. Vocollect
Voice literally talks people through their daily tasks, replacing
cumbersome lists and traditional data capture methods with hands-free,
personal voice dialogs. Through Vocollect and its certified global network
of over 100 resellers and supply chain performance experts, hundreds of
thousands of people on six continents use Vocollect Voice to improve work
every day. Vocollect is headquartered in Pittsburgh, Pa., U.S.A., and
supports its clients and resellers through offices in the Americas, Europe,
and Asia. For more information, visit http://www.vocollect.com.
Vocollect(R) and Vocollect Voice(R) are registered trademarks of Vocollect,
Inc. All rights reserved.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market
intelligence that delivers demonstrable results. Having benchmarked more
than 30,000 companies in the past two years, Aberdeen is uniquely
positioned to educate users to action: driving market awareness, creating
demand, enabling sales, and delivering meaningful return-on-investment
analysis. As the trusted advisor to the global technology markets,
corporations turn to Aberdeen(TM) for insights that drive decisions. As a
Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more
about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.
SOURCE Vocollect, Inc.
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Related links:
http://www.vocollect.com
http://www.harte-hanks.com
CONTACT:
company, Susan Muttart of Vocollect, Inc.,
+1-412-349-2543, scmuttart@vocollect.com; or media, Danielle
Engholm of Padilla Speer Beardsley, +1-612-455-1764,
dengholm@psbpr.com, for Vocollect, Inc.
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