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Consumers Energy Customers Can Go Online to Report Outages, Get Restoration Information

    JACKSON, Mich., July 5 /PRNewswire/ -- When nasty weather interrupts
electric service, Consumers Energy customers can go online from any
location with power and Internet access to report an outage or get an
update on the progress of power restoration.
    The online service provides another option for customers, but shouldn't
be used to report emergencies. Customers with an emergency should continue
to use the utility's toll-free number: 800-477-5050.
    Customers who use the online service at work, a library, or any other
location will get the same service restoration information available by
calling the toll-free number.
    To access the online service, customers should go to the utility's
website, http://www.consumersenergy.com , and click on "For Home." From the
dropdown menu, select "Report Power Out," then "Report an Electric Outage"
or "Estimated Outage Restoration."
    The online service is available 24 hours a day, every day.
    Consumers Energy, the principal subsidiary of CMS Energy, provides
natural gas and electricity to nearly 6.5 million of Michigan's 10 million
residents in all 68 Lower Peninsula counties.
    For more information about Consumers Energy, visit our Website at
http://www.consumersenergy.com


SOURCE Consumers Energy




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Related links:
  • http://www.consumersenergy.com
  • http://www.prnewswire.com/comp/203850.html/
    CONTACT:
    Jeff Holyfield, +1-517-788-2394, or Dan
    Bishop, +1-517-788-2395, both of Consumers Energy