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Peritus Performs Year 2000 Work For BankBoston

    Automate:2000 Renovation Factory Selected for High Speed and Accuracy

    BILLERICA, Mass., July 7 /PRNewswire/ -- Peritus Software Services, Inc.
(Nasdaq: PTUS), a leading provider of solutions for software maintenance,
announced today that its Automate:2000(SM) renovation factory service was
chosen by BankBoston to perform Year 2000 renovations.  BankBoston selected
the Automate:2000 service to take advantage of the expertise and knowledge of
Peritus' experienced worldwide renovation teams and project managers.  An
additional advantage was realized through the use of advanced automated
technology, proven to address the Year 2000 problem in the shortest timeframe
and with the highest level of accuracy.
    "We chose to work with Peritus for this conversion because they have
proven abilities as a Year 2000 service provider, and because the quality of
their deliverables met the high standards of BankBoston," said Dave Iacino,
Senior Manager of BankBoston.  "We are pleased with the quality and overall
performance of the Peritus team."
    The Automate:2000 service employs the use of the Enterprise Renovation
Suite/2000(TM) (ERS/2000) to provide high accuracy during the renovation
process.  The ERS/2000 uses special techniques proven to surpass other methods
of date-sensitive item identification and correction.  "Knowledge
propagation," one of the methods used, tracks the movement of date-sensitive
items in applications.
    By following the movement of the date-related information, the date-
sensitive items are accurately identified from their use and format, rather
than from their names.  Once the date-sensitive items are identified, they are
corrected using automation.
    Automated identification and correction allows the Peritus renovation team
to leverage the power of the ERS/2000 tools to execute mass changes to the
applications.  The result is greater throughput, efficiency, and consistency
in performing the renovation.  In addition, the high automation of the
ERS/2000 minimizes the need for application knowledge.
    "The complexity of the Year 2000 issue demands competence, efficiency, and
productivity in addressing the problem," said Gareth Taube, VP of Marketing at
Peritus.  "Automate: 2000 provides clients like BankBoston with a competitive
weapon for addressing millennium software issues in the shortest amount of
time."

    About BankBoston
    BankBoston (NYSE: BKB), with assets of $71.4 billion as of March 31, 1998,
was founded in 1784 and is the 16th-largest bank holding company in the United
States. BankBoston offers a full range of banking services to consumers, small
businesses, and corporate customers in southern New England; delivers
sophisticated financial solutions to mid-size and large corporations
nationally as well as corporations and governments internationally; and
provides full-service banking in leading Latin American markets.  The
Corporation's common and preferred stocks are listed on the New York and
Boston stock exchanges.
    About Peritus
    Founded in 1991, Peritus Software Services, Inc., (Nasdaq: PTUS) is a
leading provider of solutions and technology for software maintenance.
Peritus software maintenance solutions enable organizations to transform
software maintenance into an efficient, cost-effective process to boost
productivity and performance.  For the Year 2000 problem, Peritus provides a
complete solution for implementing and evaluating Year 2000 compliance.
Peritus has successfully renovated more than a billion lines of code for
clients worldwide.  Peritus is headquartered in Billerica, MA and can be
reached at 1-800-598-7787 or at the Peritus Web site http://www.peritus.com.
    Peritus is a registered trademark, Automate:2000 is a registered
servicemark, and Enterprise Renovation Suite/2000 is a trademark of Peritus
Software Services, Inc.


SOURCE Peritus Software Services, Inc.




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    fax, 800-758-5804, ext. 123089
    CONTACT:
    Ted Swoyer of Peritus Software Services,
    Inc., 978-670-0800, tswoyer@peritus.com or Kim Miller of
    Fitzgerald Communications Inc., 617-494-9500,
    kmiller@fitzcomm.com or Steve McManus of BankBoston,
    617-434-5696, spmcmanus@bkb.com