Venezuela's Leading Telecommunications Service Provider to Support Nationwide
Services with CSG's Billing and Customer Care Solution
CARACAS, Venezuela, July 8 /PRNewswire-FirstCall/ -- Global billing and
customer care solutions provider CSG Systems (Nasdaq: CSGS) today announced
that CANTV, the largest wireline, wireless and Internet service provider in
Venezuela, is implementing solutions within CSG's Kenan FX framework to
support its national wireline network of more than 2.9M subscribers.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
CSG's Professional Services organization will lead the implementation
effort for the CSG Kenan FX solutions. The initial phase of the deployment
will provide CANTV with the CSG Kenan(R)/BP convergent billing platform, as
well as the CSG(TM) Data Mediation platform, which will allow the provider to
rapidly launch new, revenue-generating services to both its corporate and
residential wireline customers.
With increased competition in the Venezuelan market, CANTV is currently
upgrading its technology systems to support new offerings that will allow it
to maintain its position as a clear market leader.
The new solution will meet all of CANTV's current billing requirements and
has the flexibility and scalability to address future requirements as the
company offers new enhanced services to its growing customer base. As a
result, CANTV's customers can expect to see new value-added services, pricing
packages and promotions.
CANTV selected the Kenan(R) FX suite of software based on its broad
functionality, speed-to-market, abilities in cross-product discounting and
clear product roadmap for future upgrades and enhancements.
"We needed a solution capable of handling the huge transaction volumes
generated by our business and residential customers. It also had to be
flexible enough to drastically reduce time to market for our new offers and
services," said Marisol Sanchez, general manager of major projects for CANTV.
"We feel that Kenan FX will clearly enable us to respond to the demands of the
ever more sophisticated, demanding and complex Venezuelan market."
"Due to the highly competitive nature of the Venezuela telecommunications
market, flexibility and speed to market are crucial," said Birger Thorburn,
chief technical officer for CSG's Caribbean and Latin America region. "The
proven performance and scalability of Kenan FX will help CANTV provide a
world-class service to its customers today and in the future. We are
delighted to have been selected to work with CANTV to supply and implement
this strategic software solution."
About CSG Systems
With worldwide headquarters in Denver, Colo., CSG Systems is a subsidiary
of CSG Systems International, Inc. (Nasdaq: CSGS) Serving telecommunications
service providers in over 40 countries, CSG is a leader in next-generation
billing and customer care solutions for the cable television, direct broadcast
satellite, advanced IP services, next generation mobile, and fixed wireline
markets. CSG's unique combination of proven and future-ready solutions,
delivered in both outsourced and licensed formats, empowers its clients to
deliver unparalleled customer service, improve operational efficiencies and
rapidly bring new revenue-generating products to market. For more
information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems International, Inc.
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Lucy Robinson, CALA region, +1-305-421-8927,
lucy_robinson@csgsystems.com, or Liz Bauer, +1-303-804-4065,
liz_bauer@csgsystems.com, both of CSG Systems
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