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Hawaiian Telcom Selects CSG Systems' Kenan FX(R) Framework to Support Convergent Services

   CSG Systems logo. (PRNewsFoto)

ENGLEWOOD, CO USA
                  New Platform to Support Hawaiian Telcom's
                            Subscribers in Hawaii

    ENGLEWOOD, Colo., July 12 /PRNewswire-FirstCall/ -- Leading global
customer care and billing solutions provider CSG Systems (Nasdaq: CSGS) today
announced that Hawaiian Telcom, the leading provider of telecommunications
services in Hawaii, has selected solutions within CSG's Kenan FX framework.
     (Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
    When deployed in 2006, CSG's Kenan/BP(R) and the full suite of CSG Data
Mediation(R) solutions will support Hawaiian Telcom's residential, business
and government subscribers of wireline local and long distance voice and data
services as well as Internet services.  CSG's solutions also will support
Hawaiian Telcom's directory services business.
    CSG's Professional Services consultants will support the project's lead
systems integrator in the deployment of Kenan FX solutions at Hawaiian Telcom.
    Hawaiian Telcom was officially launched on May 2, 2005, when the sale of
Verizon Hawaii to The Carlyle Group was completed.  CSG's solutions will
replace various legacy mediation and billing systems to enable a single,
360-degree view of all services and customers across the new company's
footprint.
    "Hawaiian Telcom is committed to providing superior customer service and
products," said David Torline, CIO of Hawaiian Telcom.  "Accurate and flexible
billing are key components of this strategy."
    "CSG is proud to welcome Hawaiian Telcom as our newest customer and to
support this operator's business with our Kenan/BP(R) and CSG Data
Mediation(R) solutions," said Charlie Ydoate, General Manager of the CSG
Americas region.  "We look forward to working closely with Hawaiian Telcom as
it continues to execute on its goal of making a superior customer experience
its number-one priority."

    About Hawaiian Telcom
    Hawaiian Telcom is the state of Hawaii's leading telecommunications
provider, offering a wide spectrum of telecommunications products and
services, which include local and long distance service, digital subscriber
line (DSL) broadband for Internet use, wireless services, and print directory
and Internet directory services.  For more information, please visit
http://www.hawaiiantel.com.

    About CSG Systems
    With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS).  CSG and its
wholly-owned subsidiaries serve telecommunications service providers in more
than 40 countries.  CSG is a leader in next-generation billing and customer
care solutions for the cable television, direct broadcast satellite, advanced
IP services, next generation mobile, and fixed wireline markets.  CSG's unique
combination of proven and future-ready solutions, delivered in both outsourced
and licensed formats, empowers its clients to deliver unparalleled customer
service, improve operational efficiencies and rapidly bring new
revenue-generating products to market.  For more information, visit our
website at http://www.csgsystems.com.


SOURCE CSG Systems




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Related links:
  • http://www.hawaiiantel.com
  • http://www.csgsystems.com
    Photo Notes:
    NewsCom: 
    http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
    AP Archive: http://photoarchive.ap.org
    PRN Photo Desk, photodesk@prnewswire.com
    CONTACT:
    Carrie Schafer, Corporate Communications,
    +1-303-804-4075, carrie_schafer@csgsystems.com, or Liz Bauer,
    Investor Relations, +1-303-804-4065, liz_bauer@csgsystems.com,
    both of CSG Systems