New Stand-Alone Module Supports the Latest Roaming Standards and Flexible
Roaming Rules
ENGLEWOOD, Colo., July 19 /PRNewswire-FirstCall/ -- Leading global
customer care and billing solutions provider CSG Systems (Nasdaq: CSGS) today
announced the general availability of its new stand-alone Roaming Module that
will provide mobile operators worldwide with more flexibility to support new
roaming standards and to more efficiently process roaming information.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
CSG's Roaming Module helps mobile operators manage the call information
generated as customers from other countries and other networks use their
mobile phones when they visit, or roam to, another country or network. The
Roaming Module gathers information about each call, each caller, and applies a
charge based on operator agreements.
The GSM Association estimates that more than 20,000 individual roaming
agreements are in place between its operators, a number that is growing
exponentially. These agreements enable operators to share revenues made from
calls that cross disparate networks, each including specific rules as to how
much revenue each operator should earn from calls taking place in or outside
of their home network.
Operators need to manage not only the terms of each agreement, but also
keep up with standards that offer a process for the exchange of call
information. CSG's Roaming Module can process call information based on the
latest TAP (Transferred Account Procedure) standard, which specifies the
exchange of information required for billing and accounting purposes between
operators. In addition, the Roaming Module supports the RAP (Returned
Accounts Procedure) standard, which enables operators to manage erroneous call
event records that are rejected, resulting in lost revenues for the operators.
Previously, CSG offered roaming capabilities as part of its world-class
billing engine, Kenan/BP. By un-coupling the roaming solution and adding
support for the latest roaming standards, CSG has created a stand-alone
solution that can be quickly updated as new standards become available. The
module also includes built-in rating capabilities as well as the ability to
easily configure the product to support business rules for partnerships with
various operators. The Roaming Module can pass information to downstream
applications for additional rating, billing or data warehousing and can apply
the proper format to call records for each downstream application.
"We've leveraged our strength in billing, rating, roaming and mediation to
create a solution designed to support evolving standards and the changing
needs of the mobile industry," said Darla Thompson, vice president of product
management for CSG's Global Software and Services Division. "As operators
sign more roaming agreements and leverage advanced networks to allow customers
to access music, video and more as they roam, we believe that the design of
this product will help our customers leverage their investment over time."
CSG's Roaming Module works with any billing system and is available as
part of the company's Kenan FX suite of products as well as with CSG's ICMS
billing and customer care solution. The solution is compatible with hardware
platforms from both HP and Sun.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve more telecommunications service providers in
more than 40 countries. CSG is a leader in next-generation billing and
customer care solutions for the cable television, direct broadcast satellite,
advanced IP services, next generation mobile, and fixed wireline markets.
CSG's unique combination of proven and future-ready solutions, delivered in
both outsourced and licensed formats, empowers its clients to deliver
unparalleled customer service, improve operational efficiencies and rapidly
bring new revenue-generating products to market. CSG is an S&P Midcap
company. For more information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems
 back to top
Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Elise Brassell, +1-303-804-4962,
elise_brassell@csgsystems.com, or Investor Relations, Liz Bauer,
+1-303-804-4065, liz_bauer@csgsystems.com, both of CSG Systems
|
