CSG(R) Data Mediation Supports Insight's Newest Service
ENGLEWOOD, Colo., July 25 /PRNewswire-FirstCall/ -- Leading global
customer care and billing solutions provider CSG Systems (Nasdaq: CSGS) today
announced that Insight Communications (Nasdaq: ICCI) has selected CSG(R) Data
Mediation to process customer transactions for its newest offering -- voice
services.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
Insight Communications is the 9th-largest cable operator in the U.S., with
1.3 million customers across Illinois, Indiana, Kentucky and Ohio. The
company delivers digital video, high-speed Internet, HDTV, DVR (Digital Video
Recorder) and digital phone service to its customers.
CSG Data Mediation will capture and manage network usage data for
Insight's voice services and will send information to other systems within
Insight's network to ensure that calls made by its customers are accurately
recorded and billed.
CSG will also leverage its partnership with best-of-breed interconnect
billing solution provider Integration Management to enable Insight to exchange
fees with other voice services providers for calls that Insight's customers
make over more than one service provider network. CSG Data Mediation will
monitor Insight's voice traffic to identify, format and forward information
about these calls to Integration Management's in>Bill solution, which will
enable Insight to reconcile and settle interconnect fees, including fees for
CABS (US-based carrier access billing).
In addition, Insight's agreement with CSG will enable it to add more
customer traffic to CSG Data Mediation over time as the company continues to
expand its voice services customer base.
"One of the key reasons that Insight chose CSG Data Mediation was its
proven reputation in processing all types of voice traffic using flexible
business rules. This flexibility will enable Insight to leverage its
investment over time as it continues to add voice customers and services,"
said Darla Thompson, vice president of product management for CSG's Global
Software and Services Division.
"Insight's use of CSG Data Mediation is another example of how CSG can
apply its telephony experience for broadband operators as well as deliver
video expertise to the telephony world -- expertise that will become even more
important as service providers offer choices of video, voice and data services
to consumers."
About CSG Data Mediation
CSG(R) Data Mediation, the essential layer between a telecommunications
service provider's network and downstream systems that processes the data
required to realize revenue from customer transactions, collects over
1 billion records per day and collects usage records accounting for nearly
$1 trillion dollars of revenue per year.
CSG offers a fully convergent, multi-vendor software mediation product
that collects, mediates, and correlates vital customer usage information from
both circuit and packet-switched networks and distributes it to a variety of
applications including pre- and postpaid billing, rating, analytics and fraud
management.
Telecommunications service providers worldwide run CSG Data Mediation to
support mobile, wireless, broadband and advanced network transactions.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve more telecommunications service providers in
more than 40 countries. CSG is a leader in next-generation billing and
customer care solutions for the cable television, direct broadcast satellite,
advanced IP services, next generation mobile, and fixed wireline markets.
CSG's unique combination of proven and future-ready solutions, delivered in
both outsourced and licensed formats, empowers its clients to deliver
unparalleled customer service, improve operational efficiencies and rapidly
bring new revenue-generating products to market. CSG is an S&P Midcap
company. For more information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Elise Brassell, +1-303-804-4962,
elise_brassell@csgsystems.com, or Investor Relations, Liz Bauer,
+1-303-804-4065, liz_bauer@csgsystems.com, both of CSG Systems
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