CSG's Kenan(R) FX Framework Part of Operator's Strategy to Leverage a
Single Platform to Support Next Generation Convergent Services
SHANGHAI, China, July 26 /PRNewswire-FirstCall/ -- China Telecom, China's
largest telecommunications service provider, announced it has selected IBM and
CSG Systems to deploy solutions within CSG's Kenan FX framework to support
convergent telecommunications services for Shanghai Telecom.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
IBM will serve as the systems integrator on the project and will work with
CSG to implement CSG's Kenan(R)/BP and CSG(R) Data Mediation solutions. When
deployed, the CSG solutions will support up to 10 million subscribers at
Shanghai Telecom across its services, including fixed line, Little Smart
Wireless City phone (a local wireless loop service), broadband (including
internet cafe and LAN businesses), and advanced IP services.
The selection of IBM and CSG at Shanghai Telecom marks the second time in
which China Telecom has selected the two companies to jointly provide services
and billing and mediation software to support its operations.
Earlier this year, IBM and CSG successfully deployed the CSG Kenan/BP and
CSG Data Mediation solutions at China Telecom's Beijing Telecom in less than
5 months, providing a showcase in China for seamlessly implementing hardware
and software within an operator's aggressive timeframe.
Over the years, the China Telecom Group has focused on building its
nationwide telecommunications infrastructure. Following the shaping up of the
competitive pattern of China's telecommunications market, China Telecom Group
is focused on implementing initiatives that differentiate its operations with
unparalleled customer service and innovative telecommunications packages.
As part of its strategy, China Telecom Group is looking to international
vendors like CSG Systems to provide billing and customer care platforms for
its business units that is highly scalable, can support all of its convergent
telecommunications services and deliver a consistent customer service
experience.
In a company statement, China Telecom said: "As the leading operator in
the world's largest and fastest growing telecommunications market, Shanghai
Telecom needed a world-class, technologically innovative billing and customer
care framework with a track record of proven scalability & performance. CSG's
Kenan FX framework of solutions gives Shanghai Telecom the ability to handle a
wide range of services today, the flexibility to bundle innovative market
offers and expand its business model. Combined with IBM's & CSG's flawless
implementation at China Telecom Group's Beijing Telecom, we believe that CSG
and IBM have demonstrated that they can meet the unique needs of the Chinese
market. We look forward to working with these two global leaders once again
at Shanghai Telecom."
About Kenan FX
Kenan FX brings together the world-class Kenan billing engine, Kenan/BP,
and revenue-enabling solutions with new ordering and customer management
products that address an operator's needs throughout its relationship with a
customer.
The products and modules available within Kenan FX are pre-integrated,
share a common look-and-feel for all customer-facing functions and use a
common middle layer architecture. This approach gives operators the
flexibility to choose solutions that best fit their business needs today while
preserving their freedom to quickly add complementary tools to address
emerging business models and specific business challenges.
Kenan FX is designed to serve the needs of the convergent global
telecommunications marketplace, including next generation mobile, wireline,
broadband and IP service providers. This new offering is available in a
variety of delivery models, including as an in-house software solution, in a
service bureau or managed operations environment.
Another addition is a middle layer architecture, which makes it easier and
less costly to integrate products within the Kenan FX framework as well as
with third-party applications, ensuring a lower total cost of ownership over
time.
About Shanghai Telecom
Shanghai Telecom is an overseas listed wholly owned subsidiary of China
Telecom. The company's main business scope is: operations of fixed
telecommunications networks and facilities (including local wireless
circuits); voice, data, image and multimedia communication and information
service based on fixed telecommunications networks; operations of system
integration, technology development, technical service, information
consultation, facility production, sales, designing and construction relating
to communication and information businesses; designing, making, releasing and
deputizing of advertisements both at home and abroad; settlement of
international telecommunication businesses in accordance with the State's
regulations, and exploitation of international communications markets. For
more information about Shanghai Telecom, please visit:
http://www.shanghaitelecom.com.cn.
About IBM
IBM is the world's largest information technology company, with 80 years
of leadership in helping businesses innovate. Drawing on resources from
across IBM and key Business Partners, IBM offers a wide range of services,
solutions and technologies that enable customers, large and small, to take
full advantage of the new era of e-business. For more information about IBM,
visit http://www.ibm.com. For more information about IBM Global
Telecommunications Industry visit http://www.ibm.com/industries/telecom.
About CSG Systems
With worldwide headquarters in Denver, Colo., CSG Systems is a subsidiary
of CSG Systems International, Inc. (Nasdaq: CSGS). Serving telecommunications
service providers in over 40 countries, CSG is a leader in next-generation
billing and customer care solutions for the cable television, direct broadcast
satellite, advanced IP services, next generation mobile, and fixed wireline
markets. CSG's unique combination of proven and future-ready solutions,
delivered in both outsourced and licensed formats, empowers its clients to
deliver unparalleled customer service, improve operational efficiencies and
rapidly bring new revenue-generating products to market. For more
information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Sherie Ng of CSG Systems Asia Pacific,
sherie_ng@csgsystems.com, or Carrie Schafer of CSG Systems,
+1-303-804-4075, carrie_schafer@csgsystems.com
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