Kenan(R) FX Solution to Support Billing Needs of Subscribers Across 21 Cities;
CSG to Work with Strategic Partners HP & Lenova
ENGLEWOOD, Colo., July 27 /PRNewswire-FirstCall/ -- CSG Systems
(Nasdaq: CSGS), a leading global provider of customer care and billing
solutions, today announced that China's largest telecommunications service
provider China Telecom, has selected the billing solution part of CSG's
Kenan FX framework to support convergent telecommunications services for
Sichuan Telecom.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
CSG and its business partners HP, a global leading technology solution
provider, and Lenova, China's leading diversified technology company providing
advanced IT products and services, will deliver the Kenan/BP billing solution
and services as part of an initiative to replace multiple billing systems with
a single convergent platform across Sichuan Telecom's entire market.
When deployed at Sichuan Telecom, the Kenan FX solution will support up to
15 million subscribers in 21 cities and across all of the operators' services,
including wireline, IP and broadband.
This announcement marks the third China Telecom property in which CSG has
been selected as the exclusive customer care and billing provider. CSG has
already implemented solutions at Beijing Telecom and is in the process of
implementing Kenan FX applications at Shanghai Telecom.
China Telecom's selection of Kenan FX at Sichuan Telecom was based upon
CSG's proven billing and customer care capabilities to support multiple
services for millions of subscribers. By replacing multiple platforms with a
single billing platform, Sichuan Telecom will be able to increase operational
efficiencies, rapidly roll out new services across its entire subscriber base
and deliver consistent high-quality customer care.
"We are pleased to work with our strategic partners, HP & Lenova, in
providing Sichuan Telecom with a word-class billing platform," said Raghav
Sahgal, managing director and vice president of CSG Asia Pacific and China.
"CSG is committed to ensuring that China Telecom can leverage its billing and
customer care infrastructure to provide differentiated service offerings in an
increasingly competitive market. CSG is proud to be a business partner with
China Telecom and provide its solutions at Sichuan Telecom."
"As the prime systems integrator at Sichuan Telecom, HP believes that
CSG's Kenan FX solution will provide the proven strength and scalability to
serve as the single integrated billing platform for one of the largest
provincial telecommunications service providers in China," said Ante Xu, NSP
Management director, consulting and integration for China HP.
"CSG has demonstrated that its world-class Kenan FX family of billing and
customer care applications can support the unique needs of the Chinese market
and help China Telecom's properties become more competitive by leveraging a
single billing and customer care platform," said Mr. Feng Xing, Vice President
of Lenova. "Lenova is proud to be a partner with CSG and HP on this important
project."
About Kenan FX
Kenan FX brings together the world-class Kenan billing engine and revenue-
enabling solutions with new ordering and customer management products that
address an operator's needs throughout its relationship with a customer.
The products and modules available within Kenan FX are pre-integrated,
share a common look-and-feel for all customer-facing functions and use a
common middle layer architecture. This approach gives operators the
flexibility to choose solutions that best fit their business needs today while
preserving their freedom to quickly add complementary tools to address
emerging business models and specific business challenges.
Kenan FX is designed to serve the needs of the convergent global
telecommunications marketplace, including next generation mobile, wireline,
broadband and IP service providers. This new offering is available in a
variety of delivery models, including as an in-house software solution, in a
service bureau or managed operations environment.
Another addition is a middle layer architecture, which makes it easier and
less costly to integrate products within the Kenan FX framework as well as
with third-party applications, ensuring a lower total cost of ownership over
time.
About CSG Systems
With worldwide headquarters in Denver, Colo., CSG Systems is a subsidiary
of CSG Systems International, Inc. (Nasdaq: CSGS). Serving telecommunications
service providers in over 40 countries, CSG is a leader in next-generation
billing and customer care solutions for the cable television, direct broadcast
satellite, advanced IP services, next generation mobile, and fixed wireline
markets. CSG's unique combination of proven and future-ready solutions,
delivered in both outsourced and licensed formats, empowers its clients to
deliver unparalleled customer service, improve operational efficiencies and
rapidly bring new revenue-generating products to market. For more
information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Sherie Ng of CSG Systems Asia Pacific,
+65-6883-1912, sherie_ng@csgsystems.com, or Carrie Schafer of CSG
Systems, +1-303-804-4075, carrie_schafer@csgsystems.com
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