BILLERICA, Mass., July 28 /PRNewswire/ -- Peritus Software Services, Inc.
(Nasdaq: PTUS), a leading provider of solutions for software maintenance,
announced today that it has established a new software maintenance paradigm
with a revolutionary approach that enables organizations to stop the
escalation of their software maintenance costs while dramatically improving
performance levels and user satisfaction. Under the old paradigm, software
maintenance was an ad hoc process that burdened companies with rising costs,
shortages of talent, and the inability to focus on strategic initiatives.
Clients can take advantage of the new software maintenance paradigm
through a family of Software Asset Maintenance(SM) (SAM) solutions that
Peritus also announced today. SAM is a results-oriented service that offers
clients guaranteed cost savings, guaranteed performance levels, flexible
staffing, and 90-day transitions -- all at a fixed price. (See accompanying
release distributed today, "Peritus Announces Family of Software Asset
Maintenance Solutions.")
"Peritus has a strong and unique outsourcing offering with the SAM
family," said Perry Harris, director of management strategies at The Yankee
Group in Boston. "No one else is willing to offer the combination of metrics,
guaranteed cost savings, and short transition time at a fixed price."
Peritus has transformed software maintenance from a labor-intensive chore
into a dynamic, leading-edge activity using scientific methodologies and
advanced computer-based tools, resulting in dramatic increases in efficiency
and productivity. To achieve these results, Peritus uniquely combines people,
process, and technology:
-- People -- Peritus people are experts in software maintenance. They are
highly trained and skilled in best practices and exclusive Peritus tools.
Peritus people work as self-directed, high-performance teams that focus on
meeting client goals and delivering unparalleled end-user responsiveness.
-- Process -- Peritus has developed a unique process for managing the
software maintenance effort. The company combines concepts from disciplines
such as scientific inquiry, operations research, and psychology, with best
practices from software engineering. Peritus incorporates this revolutionary
workflow structure into the software maintenance process to optimize a team's
ability to manage heavy workloads with maximum productivity.
-- Technology -- Since 1991, Peritus has made significant investments in
the development of software maintenance technologies and tools. Peritus has a
portfolio of state-of-the-art, patent-pending maintenance tools that are
specifically designed to produce significant improvements in software
maintenance. These market tested tools improve productivity and speed the
software maintenance process. Key among these is SAMRELAY(TM). SAMRELAY is an
automated, web-based workflow tool designed especially for managing the
dynamics of software maintenance and enabling virtual staffing. Through this
technology, both the maintenance team and the client remain in complete
control of the maintenance and enhancement process. Other Peritus tools
automate and improve the execution of software maintenance tasks such as
debugging, error correction, and program comprehension.
"We measure the value of our software maintenance outsourcing services by
the financial savings and performance increases delivered to our clients,"
said Doug Catalano, president of Peritus. "We have a proven track-record of
helping companies move quickly toward realizing bottom line benefits that
align software maintenance with business goals. Our new Software Asset
Maintenance approach enables clients to receive unparalleled results and
participate in the new software maintenance paradigm."
ABOUT PERITUS
Founded in 1991, Peritus Software Services, Inc., (Nasdaq: PTUS) is a
leading provider of solutions and technology for software maintenance.
Peritus software maintenance solutions enable organizations to transform
software maintenance into an efficient, cost-effective process to boost
productivity and performance. For the Year 2000 problem, Peritus provides a
complete solution for implementing and evaluating Year 2000 compliance.
Peritus has successfully renovated more than a billion lines of code for
clients worldwide. Peritus is headquartered in Billerica, MA and can be
reached at 1-800-598-7787 or at the Peritus Web site http://www.peritus.com.
Peritus is a registered trademark and Software Asset Maintenance is a
registered service mark of Peritus Software Services, Inc.
SOURCE Peritus Software Services, Inc.
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Related links:
http://www.peritus.com
Company News On-Call: http://www.prnewswire.com or
fax, 800-758-5804, ext. 123089
CONTACT:
Ted Swoyer of Peritus Software Services,
Inc., 978-670-0800, tswoyer@peritus.com, or Kim Miller of
Fitzgerald Communications Inc., 617-494-9500,
kmiller@fitzcomm.com
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