Joint Customers Extol the Power of Pairing E.piphany's Native J2EE-Based CRM
Solutions with BEA WebLogic to Deliver Real Customer Value Today
SAN FRANCISCO, Aug. 4 /PRNewswire-FirstCall/ -- E.piphany, Inc.
(Nasdaq: EPNY), a full-suite provider of customer relationship management
(CRM) solutions, today announced that its industry-leading E.6(TM) CRM
software solution will support BEA WebLogic Platform(TM) 8.1, an integrated
platform that provides superior business integration through the convergence
of application development and integration, from BEA Systems, Inc. (Nasdaq:
BEAS), the world's leading application infrastructure software company.
Today's announcement re-affirms E.piphany's commitment to the Java 2,
Enterprise Edition (J2EE) standard and BEA WebLogic Platform.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO )
E.piphany offers the only full-footprint CRM suite natively built on a
service-oriented J2EE architecture. Joint customers of E.piphany and BEA are
already seeing the value that the combined solution offers to optimize the
customer experience while simultaneously reducing costs, increasing revenues,
and improving business operations.
"E.piphany leverages BEA WebLogic Platform to deliver maximum value --
with flexible solutions that are designed to be deployed quickly and result in
real, immediate benefits to the overall business," said Chet Kapoor, vice
president and general manager, BEA WebLogic Integration, BEA Systems.
"Utilizing BEA WebLogic Platform, E.piphany customers can flexibly implement
enterprise applications, extend integration capabilities to provide a 360-
degree view of customer interactions, and deploy component-based applications
within a service-oriented architecture."
"By utilizing the J2EE services and integration infrastructure of BEA
WebLogic Platform, E.piphany can provide enterprise organizations with
solutions that blend marketing, sales and service applications to fit unique
business processes and deliver a differentiated customer experience," said
Phil Fernandez, president and chief operating officer, E.piphany.
"E.piphany's open, intelligent applications truly represent a new approach to
CRM and can provide our customers with a distinct competitive advantage by
helping to deliver a consistently positive customer experience at a lower
cost."
Joint Solution Enhances Customer Experience and Lowers Total Cost of
Ownership
Leveraging its J2EE service-oriented architecture and BEA WebLogic
Platform, E.piphany provides companies with open, intelligent, and flexible
solutions that are designed to deliver improved customer experiences with a
lower total cost of ownership.
"E.piphany and BEA are providing AES with an enterprise solution that
allows people across the company to have one complete view of the customer,"
said Tom Raia, director of eBusiness & strategic alliances at Advanced
Elastomer Systems (AES). "This enables us to capitalize on evolving market
opportunities, drive customer value, deliver consistent customer experiences,
and provide the highest levels of customer service." AES is known worldwide
for thermoplastic vulcanizates (TPVs), products that perform like rubber and
process like plastic, offering customers design options, cost reduction, and
performance improvements. The company brings its flagship product
Santoprene(R) TPV to applications in automotive, construction, consumer goods,
electrical, food and beverage, plumbing and irrigation, and medical markets
throughout the world.
About E.piphany
E.piphany is a leading provider of marketing, sales, and service solutions
for the largest global enterprises. The company's integrated CRM suite, the
E.piphany E.6 software solution, is driven by real-time intelligence to enable
global businesses to understand their customers and take the optimal actions
to improve customer satisfaction, increase revenue, and reduce costs.
E.piphany E.6 solutions are built on the industry's most advanced, component-
based CRM platform, resulting in fast and easy deployment and adoption.
Leading companies, including more than 35 of the Fortune 100, use E.piphany
software products to enhance their customers' experiences, enable
organizational effectiveness, and drive value. With worldwide headquarters in
San Mateo, California, E.piphany serves customers in more than 40 countries
around the world. For more information, visit us at http://www.epiphany.com.
Legal Notice Regarding Forward-Looking Statements
Some of the statements in this press release are forward-looking,
including the statements regarding the plans, goals, completion,
implementation, benefits, and details of the relationship between BEA and
E.piphany; the development efforts, product delivery and other goals related
to this relationship; and the features and benefits of BEA's and E.piphany's
products. Actual results could differ materially from those expressed in any
forward-looking statements. Risks and uncertainties that could cause results
to differ materially include risks associated with: any unforeseen technical
difficulties related to the development and optimization BEA's or E.piphany's
products; the timing of additional investments of resources by BEA and
E.piphany related to any joint initiatives; and any software errors related to
BEA's or E.piphany's products or the integration thereof. Readers should also
refer to the risk disclosures set forth in BEA's 10-Q for the quarter ended
April 30, 2003 as filed with the SEC and subsequent reports filed thereafter
by BEA from time-to-time with the SEC and to the risk factors described in the
"Risk Factors" section included in E.piphany's Annual Report on Form 10-K,
Quarterly Reports on Form 10-Q and in E.piphany's prior press releases. The
forward-looking statements contained in this release are made as of the date
hereof, and neither BEA nor Epiphany assumes any obligation to update such
statements nor the reasons why actual results could differ materially from
those projected in such statements.
NOTE: E.piphany and the E.piphany logo are registered trademarks and E.6
is a trademark of E.piphany, Inc. All other trademarks are the property of
their respective owners.
BEA, Tuxedo, and WebLogic are registered trademarks and BEA WebLogic
Enterprise Platform and BEA WebLogic Platform are trademarks of BEA Systems,
Inc. All other company and product names may be the subject of intellectual
property rights reserved by third parties.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, 1-888-776-6555 or +1-212-782-2840
CONTACT:
press, Courtney Zoog, +1-650-356-5863, or
czoog@epiphany.com, or investors, Todd Friedman, +1-650-356-3934,
or tfriedman@epiphany.com, both of E.piphany; or Cassie Divine of
Access Communications, +1-415-844-6248, or cdivine@accesspr.com,
for E.piphany; or Pamela Omura of BEA Systems, +1-408-570-8117,
or pamela.omura@bea.com
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