Consumers Will Enjoy Visibly-Enhanced Security as Well as Behind-the-Scenes
Protection with RSA(R) Adaptive Authentication Solution
WILMINGTON, Del. and BEDFORD, Mass., Aug. 17 /PRNewswire-FirstCall/ --
ING DIRECT announced today that it has launched a new login process using a
new security solution for online banking Customers. Powered by RSA
Security's (Nasdaq: RSAS) proven, risk-based authentication and
site-to-user authentication solutions, it's designed to protect consumers
while they log in to their ING DIRECT accounts -- without complicating the
login process.
"Our Customers have become accustomed to a simple, easy and secure
online experience," said Rudy Wolfs, CIO, ING DIRECT. "As new online
threats emerge, our new login process is yet another way to boost their
confidence online and provide a sense of security, without placing any
burden on the user experience. RSA Security's powerful authentication
solution provides us with a full set of tools designed to help protect our
Customers, and to monitor and reduce fraud."
ING DIRECT has taken a proactive approach to security, implementing
features such as PIN Guard(TM) to further encrypt users' PIN numbers, and
the RSA FraudActionSM service, a 24X7 anti-phishing service which was
launched in mid-2005. With this new layer of security, ING DIRECT Customers
get added peace-of-mind that they are on the authentic ING DIRECT website,
as well as behind-the-scenes security via real-time authentication, based
on their device and additional parameters, as they bank online.
How it works
The enrollment process, which is only required once, is easy and takes
only a minute or two. To enroll, ING DIRECT Customers select an image from
a library of images and create a personal phrase, which they will recognize
when logging into their accounts. Then they answer at least five security
questions. After enrollment, when a Customer logs in, they will answer two
of the security questions, and then view their image and phrase so they'll
know immediately that it's safe to enter their Login PIN. To make the login
experience even easier, users can "register" their computer. As a result,
the next time they login from that computer, they will be automatically
recognized, enabling them to skip the security questions and shorten the
procedure.
In parallel, behind the scenes, using the Customers' own computers as a
second factor of authentication, the system provides a positive
identification based on device and network forensics, behavioral analysis
and other parameters. Then it quickly and transparently scores transactions
according to the perceived level of risk and automatically adds additional
security measures such as secret questions or an automated phone call if
needed, all with minimal impact to the online banking Customer.
With the addition of the RSA(R) Adaptive Authentication solution, ING
DIRECT will further leverage its existing membership in the RSA
eFraudNetwork(TM) community, the world's largest and most effective network
for fighting online financial fraud. With membership comprising thousands
of financial institutions worldwide, the eFraudNetwork collates some of the
best, most up-to-date intelligence from across the globe in real-time,
giving financial institutions instantaneous information and immediate
protection.
"A key consideration for financial institutions today is how to secure
their customers without incurring a negative impact on the convenience of
the online channel. ING DIRECT is a great example of how this can be
achieved," said Chris Young, Senior Vice President and General Manager,
Consumer Solutions Division, RSA Security. "Our state-of-the-art products
are designed with both security and usability in mind, and they are geared
to provide financial institutions with the utmost flexibility to meet their
specific needs. They have also been field-tested by dozens of large
financial institutions and tens of millions of online users."
About ING DIRECT
Headquartered in Wilmington, Del. with offices in New York,
Philadelphia, Los Angeles and St. Cloud, Minn., ING DIRECT is the operating
name of ING Bank, fsb (Member FDIC), a federally chartered savings bank
offering the Orange Savings Account and other high-value financial products
including the Orange Mortgage. ING DIRECT is part of ING (NYSE: ING), one
of the largest financial services organizations in the world. ING has been
operating in the U.S. for over 100 years, with more than 11,000 employees
working for ING companies. ING DIRECT is the fourth largest savings bank in
America with more than $62 billion in assets, delivering superior savings
and mortgage services to over 4.1 million customers. ING DIRECT USA is one
of nine direct banks operated globally by ING; the other locations are
Canada, Australia, France, Spain, Italy, Austria, the United Kingdom and
Germany (where ING DIRECT is known as ING DiBa), with a total worldwide
customer base of more than 15 million (including U.S. customers).
About RSA Security Inc.
RSA Security Inc. is the expert in protecting online identities and
digital assets. The inventor of core security technologies for the
Internet, the Company leads the way in strong authentication, encryption
and anti-fraud protection, bringing trust to millions of user identities
and the transactions that they perform. RSA Security's portfolio of
award-winning identity & access management solutions helps businesses to
establish who's who online -- and what they can do.
With a strong reputation built on a 20-year history of ingenuity,
leadership and proven technologies, we serve more than 21,000 customers --
including financial institutions representing hundreds of millions of
consumers around the globe -- and interoperate with over 1,000 technology
and integration partners. For more information, please visit
http://www.rsasecurity.com
RSA Security, RSA and RSA Adaptive Authentication are either registered
trademarks or trademarks of RSA Security Inc. in the United States and/or
other countries. RSA FraudAction and RSA eFraudNetwork are either
registered trademarks or trademarks of Cyota, Inc., a wholly owned
subsidiary of RSA Security Inc., in the United States and/or other
countries. All other products or services mentioned are trademarks of their
respective companies.
Media contacts:
RSA Security: Matt Buckley
781-515-6212
mbuckley@rsasecurity.com
ING DIRECT: Kate Fitzgibbon
302-255-3799
kfitzgibbon@ingdirect.com
SOURCE RSA Security Inc.
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Related links:
http://www.rsasecurity.com
CONTACT:
Matt Buckley of RSA Security,
+1-781-515-6212, mbuckley@rsasecurity.com; or Kate Fitzgibbon of
ING DIRECT, +1-302-255-3799, kfitzgibbon@ingdirect.com
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