COLUMBUS, Ohio, Aug. 18 /PRNewswire/ -- Pathlore Software Corporation, a
global leader in providing learning management software and services to
industry and government, announced today that Trumbull, Conn., Imagistics
International Inc. (NYSE: IGI) has purchased Pathlore's Learning Management
Suite to centralize training for a national team of more than 1,000 sales
consultants. Pathlore's solution provides the platform to deliver, analyze
and record the skills that employees need to do their jobs. By tapping
Pathlore's solution, Imagistics has automated the sales development process
for its sales force. Imagistics will also use the Pathlore solution to assess
and strengthen the expertise of its sales team across the country.
"Our belief in a direct sales and service model makes it imperative for us
to have a learning solution like Pathlore to assess our sales team's
proficiency," says Nat Gifford, Imagistics' vice president of Product
Development and Marketing. "We believe investing in systems to further
develop our sales organization plays an important role in maintaining our
customers' high level of satisfaction."
Pathlore offers online assessments for a range of Imagistics multifunction
products for copying, printing, faxing and scanning. Salespeople can log onto
their PCs and laptops to take these tests by going to the company's online
Sales Training Center. The assessments serve not only as a way to chart
salespeople's know-how but also as the foundation for certifying employees on
many product lines. But assessments are only one part of what Pathlore's
learning management suite offers Imagistics. To sell Imagistics'
multifunction products, salespeople must understand the broader implications
of systems integration. So the Trumbull, Conn.-based company will rely on
Pathlore to provide the environment that launches their on-line networking
courses, too.
"Selling our product isn't a simple transaction; we work with our
customers to determine the best solution for their unique business situation,"
says Joan Malay, director of Sales Training & Development for Imagistics. "In
order to provide this type of consultative service to our clients our
salespeople must be highly educated and technically adept. Our sales team is
pleased that we've made an investment in an in-depth training system because
they see that it will help them become better consultants to their customers."
According to Donna Kintop, Imagistics' sales training manager, the sales
team has been extremely receptive to the Pathlore solution. "The system is
easy for our reps to use; it's intuitive, and they can find everything they
might want in the way of training in one place," adds Kintop.
Mike Brennan, program manager for market-research firm IDC's Learning
Services Research, confirms Kintop's view. Giving workers just-in-time access
to quality content, says Brennan, is an effective way to get people to use a
learning management solution. "Imagistics has found success with its training
because a learning management solution makes relevant instruction and
performance tools easy to access," Brennan says.
Sales reps that go to the Sales Training Center can register for and take
technical courses as well as sales skills classes. Imagistics previously
relied on a combination of paper-based course catalogs, Internet based
training, videos, DVDs and CDs. And salespeople couldn't always find all the
classes that the company offered. But Pathlore's solution has changed that.
In fact, Malay says Pathlore's Learning Management Suite has been used as a
recruiting tool.
"One of our sales managers interviewed a promising candidate for a sales
position multiple times, but the candidate still appeared hesitant. The sales
manager called up the Pathlore solution and showed him the Imagistics training
plan. The candidate was so impressed with the simple but full-featured
approach to career development displayed by Pathlore that he accepted the job
offer the same day," Malay remarked. "People considering a high-commission
sales role want to be clear about what you're going to do to prepare them for
success on the job, and our learning management solution impresses
applicants."
Malay, Kintop and their colleagues are also impressed with the behind-the-
scenes savings created by Pathlore. Imagistics says the system has cut by 50
to 60 percent the time it used to take to register and confirm sales people
for classes.
"Imagistics proves that Pathlore's learning management suite is a powerful
and cost-effective solution for communicating with a geographically
distributed audience," says Steve Thomas, Pathlore's chief executive.
About Pathlore
Pathlore Software Corporation provides the most widely adopted learning
management solution in the world. Over 1,000 organizations and millions of
users rely on Pathlore to optimize their business performance. Whether
business performance depends on getting sales channels up to speed quickly on
new products, increasing quality and customer satisfaction, or reducing costs
associated with regulatory compliance, Pathlore learning management solutions
ensure that clients achieve the maximum return on their investment in people.
Pathlore clients include DaimlerChrysler, Delta Air Lines, Novartis, PNC Bank,
U.S. Bancorp, government agencies on three continents and more than 100 health
care organizations. For more information, go to http://www.pathlore.com .
About Imagistics International Inc.
Imagistics International Inc. (NYSE: IGI) is a large direct sales, service
and marketing organization offering document imaging solutions, including high
performance, leading edge copier/MFPs and facsimile machines to Fortune 1000
companies and other organizations. Its direct sales and service network is
located throughout the United States, Canada and the United Kingdom.
Imagistics International is a member of the S&P SmallCap 600 Index and the
Russell 2000 Index(R) and is headquartered in Trumbull, Connecticut. For
additional information about Imagistics International, please
visit http://www.imagistics.com and http://www.IGIinvestor.com .
Pathlore is a registered trademark of Pathlore Software Corporation. All
other registered and unregistered trademarks and trade names are the property
of their respective owners.
Contact: Bill Perry, Pathlore Software
614-781-7271
SOURCE Pathlore Software Corporation
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Related links:
http://www.pathlore.com
http://www.imagistics.com http://www.IGIinvestor.com
CONTACT:
Bill Perry of Pathlore Software,
+1-614-781-7271, or bperry@pathlore.com
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