Integrated Offering Helps Companies Leverage Existing IT Investments, Deliver
Lower Total Cost of Ownership
SAN MATEO, Calif., Aug. 20 /PRNewswire-FirstCall/ --
E.piphany, Inc. (Nasdaq: EPNY), a provider of customer relationship management
(CRM) solutions, today announced a global alliance with TIBCO Software Inc.
(Nasdaq: TIBX) whereby the companies will integrate E.piphany's entire
end-to-end suite of customer relationship management (CRM) applications with
TIBCO's Enterprise Application Integration (EAI) software. Embracing a shared
vision for enterprise flexibility through aggressively open Java-based
standards, the companies can deliver joint customers better data sharing
across heterogeneous applications within the enterprise.
(Photo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO )
TIBCO provides integration to leading enterprise software systems,
including CRM, enterprise resource planning (ERP), supply chain management,
and fulfillment applications. E.piphany's aggressively open E.6(TM) Platform
and suite of CRM applications for Marketing, Sales, and Service enable global
businesses to create a single view of the customer regardless of where the
data actually resides in the enterprise. Together, the E.piphany and TIBCO
solutions help companies drive more valuable customer relationships and
achieve a dramatically lower total cost of ownership.
"Today's corporations are demanding easier data access across the
enterprise, component applications for faster incremental implementations, and
more value out of existing applications," said Phil Fernandez, executive vice
president of products at E.piphany. "E.piphany and TIBCO's shared vision of
Java-based standards and technologies helps us to meet these requirements for
our clients. The end-customer will benefit from a seamless, pervasive customer
experience. We are glad to join forces with a proven EAI leader."
"TIBCO is pleased to team with E.piphany in the CRM market and commend
their advancements in Java-based solutions," said Keith Goldstein, vice
president of global alliances at TIBCO Software. "Our alliance will work to
address looming customer requirements around integrating CRM with back-end
systems, reducing implementation costs and providing valuable customer
information to front-line employees, partners and business executives.
E.piphany is ahead of the curve in providing its customers the ability to
incorporate intelligent CRM applications into the fabric of their extended
enterprise."
About E.piphany
E.piphany provides Smart CRM(TM) solutions for the largest global
enterprises. The company's integrated suite of applications for Marketing,
Sales, and Service, E.piphany E.6(TM), is driven by real-time intelligence to
enable global businesses to better understand their customers and take the
optimal action to improve customer satisfaction, increase revenue and reduce
costs. E.piphany's applications are built on the industry's most advanced CRM
architecture resulting in fast and easy deployment, the ability to adapt to
changing business demands, and permanent cost of ownership advantage. Leading
companies, including more than 35 percent of the Fortune 100, use E.piphany
products to enhance the customer experience, improve organizational
effectiveness and drive value. With worldwide headquarters in San Mateo,
California, E.piphany has regional operations and offices throughout North
America, Asia Pacific, Europe, Japan and Latin America. For more information
go to: http://www.epiphany.com
This press release contains certain forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933 and Section 21E of the
Securities Act of 1934, as amended, including statements regarding the plans
to integrate E.piphany's suite of CRM applications with TIBCO's EAI
applications and features and functionality of such an integrated solution.
Actual results could differ materially from the forward-looking statements.
Among the factors that could cause actual results to differ materially from
those in the forward-looking statements are unforeseen technical difficulties
in integrating the software involved in the strategic relationship, delays in
the product development cycle, delays in customer acceptance and
implementation of E.piphany software and the impact of competitive products
and pricing. These factors and others are described in more detail in the
Company's public reports filed with the Securities and Exchange Commission,
such as those discussed in the "Risk Factors" section included in the
Company's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and in
the Company's prior press releases. E.piphany assumes no duty to update any
statements made in this press release.
NOTE: E.piphany, E.6, Smart CRM, and the E.piphany logo are trademarks of
E.piphany, Inc. All other trademarks are the property of their respective
owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, 1-888-776-6555 or +1-212-782-2840
CONTACT:
media, Kim Stocks of E.piphany,
+1-650-356-5863, or kstocks@epiphany.com; or Mike Burk of Applied
Communications, +1-415-365-0222, or mburk@appliedcom.com, for
E.piphany; or investors, Todd Friedman of E.piphany,
+1-650-356-3934, or tfriedman@epiphany.com
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