The Company's New SIP-Based Dial Plan Is Designed to Preserve Bandwidth and
Offer Flawless A-Z Routes With 'Early Media Disabled'
BOSTON, VON Fall '06, Booth # 819, Sept. 12 /PRNewswire/ --
BandTel(TM), a leading global provider of next-generation VoIP termination
to the PSTN for high volume telecom users, today announced 'Silent
Running(TM)' -- a solution designed to solve the quality and bandwidth
issues facing high intensity call environments, such as call centers and
enterprises.
Transporting of legacy call-progress information to a calling party in
the SIP space, known as "early media", preserves legacy-signaling
techniques, but consumes bandwidth. In such heavy dialing scenarios, the
effects of early media are dramatic. It is possible to have as much
bandwidth consumed by transporting inbound, ring-state call progress
information to a call center as with actual voice communications. With
"early media enabled," a call center may need to provision as much as two
or three times the amount of bandwidth to get the desired agent/call-dialed
ratio needed to optimize agent utilization. Ordering this extra "wasted
bandwidth" is expensive and inefficient.
Users in high-volume inbound and outbound dialing environments in the
SIP space noticed the economic drawbacks of wasted bandwidth. BandTel
engineered "Silent Running" -- a dial-plan solution that offers A-Z routes
with "early media disabled", designed specifically for these high intensity
dial applications, which produces significant bandwidth savings. Bandwidth
will no longer be consumed for audible signaling tones during the ring
state period. Instead, the upstream User Agent (UA) simply relies on the
SIP call-progress messages. The audible tones are then synthesized for the
calling party to hear, if they want to (hear the tones).
"From the beginning of IT telephony, high intensity calling
environments have suffered from dealing with a low-quality, expensive, and
bandwidth-consuming legacy process," stated Peter Sandstrom, CTO at
BandTel. "With Silent Running, we have been able to address these issues by
providing an A-Z routing solution to all international destinations."
Unlike standard compression/de-compression models, BandTel's Silent
Running route does not use G.7xx CODECs to send in-band call-progress
information. This saves bandwidth, which can now be utilized for actual
talking. A typical call center, for example, uses (G.729), which consumes
120 kbps in bandwidth for in-bound calls. With BandTel's Silent Running
route, they would be using only 30 kbps of bandwidth for in-bound calls.
This produces a decrease in bandwidth by 4 times the original amount for
the same amount of talk-time. Call centers can now have four agents talking
to customers instead of only one agent.
For more information on BandTel and its services, please visit the
company's web site at http://www.bandtel.com
About BandTel
BandTel is a leading provider of VoIP termination to the PSTN. Its
solutions are uniquely designed for high volume telecom users such as Call
Centers, Enterprise users, Teleconferencing Companies, and Internet Voice
Response (IVR) users. BandTel is dedicated to ensuring its customers and
partners alike have access to the most reliable, end-to-end VoIP service
available on the market today. Its N-Plus(SM) architecture is designed to
solve the throughput and redundancy problems on high capacity SIP-based
networks and eliminate any single point of failure. The company has
developed strong partnerships with leading carriers and telecommunications
companies such as Global Crossing, XO Communications, Level 3 and
Verizon/MCI. BandTel is headquartered in Newport Beach, Calif. For more
information, visit the company's web site at http://www.bandtel.com or call
877-226-3835.
BandTel, N-Plus and Silent Running area registered trademarks of
BandTel, Inc. All other trademarks are property of their respected owners.
SOURCE BandTel
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Related links:
http://www.bandtel.com
CONTACT:
Kelly Reeves of KLR Communications, Inc.,
+1-949-509-1888, kelly@klrcommunications.com, for BandTel
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